Written question asked by Ellie Chowns (Green Party) on Thursday, 27 March 2025, in the House of Commons. It was due for an answer on Monday, 31 March 2025. It was answered by Torsten Bell (Labour) on Wednesday, 2 April 2025 on behalf of the Department for Work and Pensions.
Attendance Allowance: Applications
- Question
-
To ask the Secretary of State for Work and Pensions, what steps she is taking to reduce the time taken to reach decisions on Attendance Allowance applications.
- Answer
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Attendance Allowance is currently undergoing a significant modernisation through the piloting of an online digital claim process. We are using customer feedback to design a transformed application that is shorter and easier, which focuses on collecting only the information we need to make a decision. This pilot will also support decision makers to handle claims more quickly with a significant reduction in requests for further information from customers.
Secondary information
- Type
- Written question
- Reference
- 42108
- Session
- 2024-26
- Subjects
- Applications Attendance allowance
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2025-09-05 18:59:19 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2024-25/42108
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2024-25/42108
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2024-25/42108