Attendance Allowance is intended to help those with a severe disability who have long term care or supervision needs which arise after reaching State Pension age. Government mobility support is focused on people who are disabled earlier in life; developing mobility needs in older life is a normal consequence of ageing, which non-disabled younger people have had opportunity to plan and save for.

There is no constraint on what an award of Attendance Allowance can be spent on, and a recipient may choose to use this benefit to fund mobility aids.

Qualifying benefits for the Motability Scheme are the enhanced rate mobility component Personal Independence Payment (enhanced rate mobility component Adult Disability Payment in Scotland), higher rate mobility component Disability Living Allowance (higher rate mobility component Child Disability Payment in Scotland), Armed Forces Independence Payment and War Pensioners’ Mobility Supplement.

Qualifying benefits for the Motability Scheme are the enhanced rate mobility component Personal Independence Payment (enhanced rate mobility component Adult Disability Payment in Scotland), higher rate mobility component Disability Living Allowance (higher rate mobility component Child Disability Payment in Scotland), Armed Forces Independence Payment and War Pensioners’ Mobility Supplement.

Attendance Allowance is intended to help those with a severe disability who have long term care or supervision needs which arise after reaching State Pension age. It has never included a mobility component, and so cannot be used in payment for a leased Motability Scheme vehicle. Government mobility support is focused on people who are disabled earlier in life; developing mobility needs in older life is a normal consequence of ageing, which non-disabled younger people have had opportunity to plan and save for.

There is no constraint on what an award of Attendance Allowance can be spent on, and a recipient may choose to use this benefit to fund mobility aids. Disabled people over the age of 65 can apply to their local authority for assessment under the Blue Badge Scheme, which helps people with severe mobility problems to park close to where they need to go. Assistance from other sources may be available and details can be found on the Research Institute for Disabled Consumers (RiDC) website.

It is normal for social security schemes to contain different provisions for people at different stages of their lives, which reflect varying priorities and circumstances.

Personal Independence Payment (PIP) claimants continue to receive the benefit after they reach State Pension age, if they continue to fulfil the eligibility requirements, but claimants cannot establish a new entitlement to the mobility component or receive a higher award of the mobility component if they were receiving the standard rate.

These longstanding rules recognise that changing mobility needs as a pensioner is a common and foreseeable feature of the ageing process. It puts PIP recipients in the same position as someone newly disabled of State Pension age where they are required to claim Attendance Allowance, which does not have a mobility component.

It is normal for social security schemes to contain different provisions for people at different stages of their lives, which reflect varying priorities and circumstances.

Personal Independence Payment (PIP) claimants continue to receive the benefit after they reach State Pension age, if they continue to fulfil the eligibility requirements, but claimants cannot establish a new entitlement to the mobility component or receive a higher award of the mobility component if they were receiving the standard rate.

These longstanding rules recognise that changing mobility needs as a pensioner is a common and foreseeable feature of the ageing process. It puts PIP recipients in the same position as someone newly disabled of State Pension age where they are required to claim Attendance Allowance, which does not have a mobility component.

The Department keeps Attendance Allowance processing times under review and recognises the importance of timely decisions for older people, including those undergoing significant medical treatment.

Through our wider Service Modernisation programme, we have taken steps to speed up and streamline the processing of new Attendance Allowance claims. We are now working to a target of clearing 90% of new claims within 30 days, and current performance shows that the majority of claims are being cleared within around 3–4 weeks, supported by increasing uptake of the new digital application route.

For customers who are nearing the end of life, we operate a dedicated fast-track process under the Special Rules for End of Life, where claims are prioritised and typically cleared within 8 days. The extension of the end of life definition from 6 months to 12 months ensures more people with advanced conditions can benefit from this expedited process.

Free help, support and advice on claiming Attendance Allowance is widely available, including on GOV.UK, from DWP, and organisations such as Age UK. There is no need for claimants to pay for advice and support with benefit applications.

The information requested is not readily available and to provide it would incur disproportionate cost.

Qualifying benefits for the Motability Scheme are the enhanced rate mobility component Personal Independence Payment (enhanced rate mobility component Adult Disability Payment in Scotland), higher rate mobility component Disability Living Allowance (higher rate mobility component Child Disability Payment in Scotland), Armed Forces Independence Payment and War Pensioners’ Mobility Supplement.

Attendance Allowance is intended to help those with a severe disability who have long term care or supervision needs which arise after reaching State Pension age. It has never included a mobility component, and so cannot be used in payment for a leased Motability Scheme vehicle. There is no constraint on what an award of Attendance Allowance can be spent on, and a recipient may choose to use this benefit to fund mobility aids.

Attendance Allowance guidance is regularly reviewed and updated to ensure it reflects current policy and operational processes.

The number of Attendance Allowance (AA) applications cleared are measured weekly. Figures have been rounded to the nearest 100.

In 2022/23, 415,800 applications were cleared.

In 2023/24, 508,200 applications were cleared.

In 2024/25, 517,200 applications were cleared.

Because of how we capture our operational data, information on if a claim has progressed to assessment is not readily available and to provide it would incur disproportionate costs.

Special Notes:

The Applications Cleared figures are unpublished management information, collected and intended for internal departmental use and have not been quality assured to National Statistics or Official Statistics publication standard.

Please note that data is missing for w/c 18^th December 2023 as such the figure for 2023/24 has a small undercount.

For Attendance Allowance Appeals raised in the 2024/25 year, 10 claimants died before their appeal was concluded.

Please note that the figure supplied is derived from unpublished information and has not been quality assured to National Statistics or Official Statistics publication standard. It should therefore be used with caution and may be subject to future revision.

Notes:

Figure has been rounded to the nearest 10

Vehicle Excise Duty (VED) applies to vehicles used or kept on public roads. Different rates apply to cars, vans, and motorcycles, and the rate for each vehicle is calculated according to a range of factors, such as its date of first registration, weight, or CO2 emissions.

For individuals who develop a disability after the State Pension age, Attendance Allowance (AA) is a non means-tested benefit which provides targeted help with the extra costs of disability and helps them maintain their independence. While the intention is for AA to cover the need for care or supervision an individual requires as a result of their disability, individuals may choose to use their AA to fund mobility aids.

However, AA does not have a specific mobility component, and therefore does not include an exemption from or reduction in VED. The government has no current plans to review or amend this longstanding policy.

Attendance Allowance (AA) is a weekly benefit for those over State Pension age who require care or supervision as a result of a physical or mental disability. AA is paid at two rates. A higher rate of £110.40 a week for claimants who need help or supervision for both day and night or who are terminally ill. And a lower rate of £73.90 for claimants who need frequent help or supervision during the day or night.

AA provides financial support towards the extra costs faced by disabled people. It is neither means-tested, nor based on National Insurance contributions paid and recipients can choose how they wish to spend it. Receipt of AA can provide a passport to additional amounts in means-tested benefits (notably Pension Credit and Housing Benefit) for those on low incomes and to Carer’s Allowance for the person providing care for them.

AA has never included a mobility component and so cannot be used in payment for a leased Motability Scheme vehicle. Government mobility support is focused on people who are disabled earlier in life.

There is no constraint on what an award of Attendance Allowance can be spent on, and a recipient may choose to use this benefit to fund mobility aids.

There are no plans to review the Scheme’s qualifying benefits.

Attendance Allowance provides support for those with care needs in England and Wales, regardless of income and capital. It also gives rise to an additional disability amount in Pension Credit for those on low incomes. Some advisory organisations and local authorities therefore encourage people with care needs to make a claim to Attendance Allowance ahead of a claim to Pension Credit.

Information and advice about entitlement to Attendance Allowance is available from a range of outlets including Jobcentre Plus offices, DWP and other helplines, GOV.UK and other online services, local authorities, public libraries, health clinics, doctors' surgeries, health visitors, and third party organisations such as Citizen’s Advice, Age UK, Age Cymru and Macmillan Cancer Support.

Attendance Allowance is currently undergoing a significant modernisation through the piloting of an online digital claim process. We are using customer feedback to design a transformed application that is shorter and easier, which focuses on collecting only the information we need to make a decision. This pilot will also support decision makers to handle claims more quickly with a significant reduction in requests for further information from customers.

The number of Attendance Allowance applications received by the Department in the last 12 months (March 2024 – February 2025) was 592,545.