Skip to main content

Written question asked by Ben Obese-Jecty (Conservative) on Wednesday, 7 May 2025, in the House of Commons. It was due for an answer on Monday, 12 May 2025. It was answered by Al Carns (Labour) on Tuesday, 13 May 2025 on behalf of the Ministry of Defence.


Pinnacle Service Families: Complaints

Question

To ask the Secretary of State for Defence, how many complaints have been made by (a) service personnel and (b) families about Pinnacle’s housing provision since the start of their contract.

Answer

Since April 2022 (the In-Service Date of the Future Defence Infrastructure Services Accommodation contracts) 2,598 (approximately 9%) of all complaints received have been about Pinnacle.

Pinnacle provide housing services for Service families, therefore no other complaint data relating to them is held.


Secondary information

Type
Written question
Reference
50613
Session
2024-26
Subjects
Complaints Armed forces Housing Pinnacle Service Families
Contains statistics
Yes
Link
View this Written question on www.parliament.uk