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Written question asked by Bell Ribeiro-Addy (Labour) on Thursday, 8 May 2025, in the House of Commons. It was due for an answer on Monday, 12 May 2025. It was answered by Andrew Western (Labour) on Friday, 16 May 2025 on behalf of the Department for Work and Pensions.


Restart Scheme

Question

To ask the Secretary of State for Work and Pensions, what assessment she has made of the adequacy of Serco's performance against key performance indicators in the Restart Scheme contract.

Answer

Serco’s performance against the contracted Key Performance Indicators has been varied. As part of our established performance management intervention regime, the department has therefore implemented intensified support and heightened monitoring for the two Contract Package Areas in which Serco delivers.


Secondary information

Type
Written question
Reference
50919
Session
2024-26
Related items
Serco: Standards
Wednesday, 21 May 2025
Written questions
House of Commons
Subjects
Standards Serco Restart scheme
Link
View this Written question on www.parliament.uk