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Written question asked by Mark Pritchard (Conservative) on Friday, 29 August 2025, in the House of Commons. It was due for an answer on Tuesday, 2 September 2025. It was answered by Ian Murray (Labour) on Monday, 8 September 2025 on behalf of the Department for Culture, Media and Sport.

Historic Royal Palaces: Tickets

Question

To ask the Secretary of State for Culture, Media and Sport, if she will have discussions with Historic Royal Palaces on improving the (a) visibility and (b) marketing of categories of discounted tickets.

Answer

Accessibility is a key priority for the Secretary of State, and we are committed to ensuring access for everyone, no matter their background or where they come from.

Historic Royal Palaces (HRP) has a range of programmes designed to drive accessibility of the collection. One of their notable schemes is the £1 ticket programme, which allows individuals receiving certain benefits, such as Universal Credit or Pension Credit, to purchase up to six tickets for £1 each per household. Last year, this initiative sold 218,000 tickets. HRP markets its schemes in several ways. Information is available on its website, at ticket offices on site, and through direct communication with community groups, charities, and organisations that support those in receipt of benefits.

DCMS officials meet regularly with HRP to discuss its engagement strategy and other operational matters. As an independent charity, HRP can implement its own marketing plans.

Secondary information

Type
Written question
Reference
70368
Session
2024-26
Subjects
Concessions Historic Royal Palaces Tickets
Link
View this Written question on www.parliament.uk