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Written question asked by Rupert Lowe (Independent (affiliation)) on Thursday, 8 January 2026, in the House of Commons. It was due for an answer on Monday, 12 January 2026. It was answered by Alex Norris (Labour) on Monday, 19 January 2026 on behalf of the Home Office.


Migrant Help

Question

To ask the Secretary of State for the Home Department, whether any contracts her Department holds with Migrant Help include 24-hour service provisions.

Answer

The Home Office holds one contract with Migrant Help for the provision of asylum services. The overall value for the 10-year contract (2019-2029) is £235,000,000. Information on this contract is publicly available: AIRE - Advice Issue Reporting and Elligibility - Contracts Finder

The AIRE – Advice, Issue Reporting and Eligibility contract held with Migrant Help includes 24-hour service provisions. Information on this contract is publicly available: AIRE - Advice Issue Reporting and Elligibility - Contracts Finder

The Home Office holds contracts with the following companies for asylum related services. This information is publicly available:

Serco Ltd- AASC - Asylum Accommodation & Support Services Contract NW - Contracts Finder Contract Start date 1 March 2019

AASC - Asylum Accommodation & Support Services Contract MEE - Contracts Finder Contract Start date 1 March 2019

Mears Ltd - AASC - Asylum Accommodation & Support Services Contract NEYH - Contracts Finder Contract Start date 1 March 2019

AASC - Asylum Accommodation & Support Services Contract Scotland - Contracts Finder Contract Start date 1 March 2019

AASC - Asylum Accommodation & Support Services Contract NI - Contracts Finder Contract Start date 1 March 2019

Clearsprings Ready Homes Ltd - AASC - Asylum Accommodation & Support Services Contract Wales - Contracts Finder Contract Start date 1 March 2019

AASC - Asylum Accommodation & Support Services Contract South - Contracts Finder Contract Start date 1 March 2019

Corporate Travel Management (North) Limited - CCTM22A01 Provision of Bridging Accommodation and Travel Services Contract - Contracts Finder Contract start date 26 February 2023

Contract for the Provision of Asylum Accommodation and Travel Services - Contracts Finder Contract start date 23 April 2025

Prepaid Financial Services Limited - Support Payment Card - Contracts Finder Contract Start Date 27 February 2021

Migrant Help - AIRE - Advice Issue Reporting and Elligibility - Contracts Finder Contract Start date 1 March 2019

Mitie Limited - Provision of Security Services at Home Office Contingency Accommodation - Contracts Finder Contract Start Date 16 September 2022

British Refugee Council - Independent Unaccompanied Asylum-seeking Children (UASCs) Support Service - Contracts Finder Contract Start Date 9 February 2022

thebigword Group Limited - Language Services - Translation & Interpretation - Contracts Finder Contract Start Date 29 February 2024

VF Services (UK) Limited - Contract for the provision of Home Office and Asylum Interviews - Contracts Finder Contract Start Date 6 August 2024


Secondary information

Type
Written question
Reference
104353
Session
2024-26
Grouped for answer
Yes
Subjects
Contracts Migrant Help
Link
View this Written question on www.parliament.uk