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Written question asked by Andrew Snowden (Conservative) on Monday, 26 January 2026, in the House of Commons. It was due for an answer on Thursday, 29 January 2026 (named day). A holding answer was provided on Friday, 30 January 2026. A substantive answer was provided by Zubir Ahmed (Labour) on Friday, 30 January 2026 on behalf of the Department of Health and Social Care.

Medical Records: Data Protection

Question

To ask the Secretary of State for Health and Social Care, what discussions his Department has had with technology companies used by his Department on the automated processing of emails that contain personal health information.

Answer

The Department does not process personal health information. This type of information is handled by NHS England and other authorised health bodies.

We work closely with NHS England to ensure that any technology used across the health system meets the legal and ethical standards required for safeguarding personal health data. This includes data protection, information governance, and the safeguards required for handling health data. These checks ensure that any system we bring into use aligns with the rules that protect people’s privacy.

When personal data is processed as part of specific programmes, it is handled by approved delivery partners under strict governance arrangements. These partners act only on behalf of the Department and in line with data protection law and contractual controls.

Secondary information

Type
Written question
Reference
108350
Session
2024-26
Subjects
Data protection Email Medical records Automation
Link
View this Written question on www.parliament.uk