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Written question asked by Steve Darling (Liberal Democrat) on Tuesday, 24 February 2026, in the House of Commons. It was due for an answer on Monday, 2 March 2026 (named day). It was answered by Zubir Ahmed (Labour) on Monday, 2 March 2026 on behalf of the Department of Health and Social Care.


Patients: Surveys

Question

To ask the Secretary of State for Health and Social Care, whether his Department has undertaken sampling of patient experiences since changes to the Patient Access Charter in October 2025.

Answer

The Office for National Statistics’ Health Insight Survey has been collecting monthly data on patient experience since July 2024. Recent findings show that overall patient satisfaction has begun to improve after a decade of decline. The survey also reports that ease of access has improved since October 2025, rising from 73.7% in that month to 76.8% in January 2026.


Secondary information

Type
Written question
Reference
115580
Session
2024-26
Subjects
Patients Surveys
Link
View this Written question on www.parliament.uk