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Written question asked by Ian Sollom (Liberal Democrat) on Tuesday, 16 September 2025, in the House of Commons. It was due for an answer on Monday, 13 October 2025. It was answered by Lucy Rigby (Labour) on Monday, 13 October 2025 on behalf of the Treasury.

Premium Bonds

Question

To ask the Chancellor of the Exchequer, what assessment she has made of the adequacy of (a) assistance claiming premium bond prizes, (b) information supplied to the public on possession of premium bonds and (c) efforts made by National Savings and Investments to locate the winners of unclaimed premium bond prizes.

Answer

NS&I provides comprehensive information on its website and through its call centre on the purchasing and administration of Premium Bonds, including helping Premium Bond holders trace new and unclaimed prizes, and their original investment. NS&I also publishes details on unclaimed prizes every month alongside Premium Bonds winners’ details and, in addition, engages with the media to encourage customers to use its prize checker and tracing services.

Premium Bond holders with original paper Bonds such as those purchased over the counter at the Post Office, can register them online or by calling NS&I’s helpline. Holders who do not have internet access or cannot print off a form can request a form by phone or in writing.

Finally, Premium Bond holders who have lost historic certificates, or who do not have their Bond or NS&I number, can use NS&I’s dedicated tracing service by post or online. Holders can also use MyLostAccount which can be used to trace old accounts with other providers, as well as with NS&I.

Premium Bonds are never lost and NS&I pays out unclaimed prizes no matter how long ago the Bonds were purchased.

Secondary information

Type
Written question
Reference
77774
Session
2024-26
Subjects
Premium bonds Prizes
Contains statistics
Yes
Link
View this Written question on www.parliament.uk