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Written question asked by James McMurdock (Independent (affiliation)) on Friday, 10 October 2025, in the House of Commons. It was due for an answer on Tuesday, 14 October 2025. It was answered by Anna Turley (Labour) on Friday, 2 January 2026 on behalf of the Cabinet Office.


Civil Servants: Workplace Pensions

Question

To ask the Minister for the Cabinet Office, with reference to paragraph 3.16 of the report by the National Audit Office entitled Investigation into the administration of the Civil Service Pension Scheme, published on 16 June 2025, HC 951, by when he expects fixed (a) innovation and (b) digitalisation milestones to be provided.

Answer

The government expects fixed (a) innovation and (b) digitalisation targets to be provided when Capita submits its continuous improvement strategy and, for each contract year, an annual continuous improvement plan, once the services have gone live (post December 2025).


Secondary information

Type
Written question
Reference
81177
Session
2024-26
Related items
Subjects
Civil servants Workplace pensions
Link
View this Written question on www.parliament.uk