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Written question asked by Imran Hussain (Labour) on Thursday, 30 October 2025, in the House of Commons. It was due for an answer on Monday, 3 November 2025. It was answered by Martin McCluskey (Labour) on Friday, 7 November 2025 on behalf of the Department for Energy Security and Net Zero.


Insulation: Housing

Question

To ask the Secretary of State for Energy Security and Net Zero, when his Department was first made aware of systemic failings in (a) the Fishwick project in Preston and (b) other government-backed insulation schemes; and what steps have been taken to investigate and rectify those failures.

Answer

Ofgem was first made aware of concerns with insulation issues in Fishwick in 2013 and they engaged with the energy supplier responsible to secure remediation.

Since then, National Energy Action (NEA) have led remediation schemes to support residents but we understand that there are still homes needing remediation. DESNZ has been in contact with NEA.

ECO4 / GBIS non-compliance issues were alerted to DESNZ in October 2024. Since that date thousands of additional audits have taken place and any issues are being fixed. We have offered an audit to all homes fitted with EWI under these schemes.


Secondary information

Type
Written question
Reference
86675
Session
2024-26
Subjects
Housing Insulation Preston
Link
View this Written question on www.parliament.uk