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Written question asked by Kim Johnson (Labour) on Wednesday, 17 June 2026, in the House of Commons. It was due for an answer on Thursday, 25 June 2026 (named day). It was answered by Dan Tomlinson (Labour) on Thursday, 25 June 2026 on behalf of the Treasury.

Child Benefit

Question

To ask the Chancellor of the Exchequer, what guidance her Department provides for people who believe they have not been paid the correct child benefits.

Answer

HMRC administers Child Benefit and regularly undertakes communications campaigns in press and social media to encourage people to claim. Last year, over 500,000 flyers were issued to new parents with a QR code that takes customers straight to the Child Benefit claim page on GOV.UK. HMRC also regularly runs communication campaigns to remind families of the non-monetary benefits of claiming Child Benefit.

HMRC includes information on customers’ mandatory consideration and appeal rights in Child Benefit decision notices it sends to customers. Guidance on how to appeal a benefit decision, including Child Benefit, is also published on GOV.UK at

https://www.gov.uk/appeal-benefit-decision.

Secondary information

Type
Written question
Reference
10750
Session
2026-27
Grouped for answer
Yes
Subjects
Child benefit Payments
Link
View this Written question on www.parliament.uk