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Written question asked by James Naish (Labour) on Wednesday, 17 June 2026, in the House of Commons. It was due for an answer on Monday, 22 June 2026. It was answered by Lilian Greenwood (Labour) on Thursday, 25 June 2026 on behalf of the Department for Transport.


Motor Insurance

Question

To ask the Secretary of State for Transport, what steps her Department is taking to ensure car insurance companies notify customers of insurance cost rises.

Answer

The cross-government taskforce on motor insurance was formed in October 2024, to fulfil the government’s commitment to tackling the soaring cost of motor insurance in the UK.

Government departments and regulators are acting to address the broader factors that contribute to the cost of claims, such as vehicle theft and the cost of repairs. Though the taskforce has now concluded, the government will continue its work to deliver against the actions set out in the report.

In 2017, the Financial Conduct Authority introduced rules to increase transparency and engagement at renewal in general insurance markets. These apply when an insurer or intermediary sends a general insurance renewal notice to a consumer. Firms are required to:

  • Disclose last year’s premium at each renewal, so that it can be easily compared to the new premium offered.
  • Encourage consumers to check their cover and shop around for the best deal at each renewal.
  • Identify consumers who have renewed four, or more, consecutive times, and give these consumers an additional prescribed message encouraging them to shop around.

These rules are intended to encourage consumers to engage with their insurance renewal on both cover and price.


Secondary information

Type
Written question
Reference
11001
Session
2026-27
Grouped for answer
Yes
Subjects
Costs Insurance companies Motor insurance
Link
View this Written question on www.parliament.uk