Written question asked by John Slinger (Labour) on Thursday, 16 July 2026, in the House of Commons. It was due for an answer on Wednesday, 2 September 2026. It was answered by Kate Dearden (Labour) on Monday, 7 September 2026 on behalf of the Department for Business, Innovation, Science and Trade.
Royal Mail: Universal Service Obligation
- Question
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To ask the Secretary of State for Business, Innovation, Science and Trade, what steps his Department is taking to ensure that Royal Mail meets its obligations under the universal postal service in relation to the free delivery of Articles for the Blind; what assessment he has made of the timeliness of those deliveries; and what steps he is taking to improve delivery performance for constituents in Rugby.
- Answer
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It is important that postal services are accessible and work effectively for all users, particularly those relying on the Articles for the Blind service. The obligation to provide this service is set out in legislation and regulations are overseen by Ofcom, as the independent regulator.
Ministers have met with both Royal Mail and Ofcom to discuss concerns about delivery performance and will continue to make representations to ensure that customers receive the service they are entitled to.
Secondary information
- Type
- Written question
- Reference
- 19606
- Session
- 2026-27
- Transferred
- Yes
- Subjects
- Visual impairment Royal Mail Universal service obligation Rugby (Warwickshire)
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2026-09-07 17:44:32 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/commons/2026-27/19606
- In Indexing
- http://indexing.parliament.uk/Content/Edit/1?uri=http://data.parliament.uk/writtenparliamentaryquestion/commons/2026-27/19606
- In Solr
- https://search.parliament.uk/claw/solr/?id=http://data.parliament.uk/writtenparliamentaryquestion/commons/2026-27/19606