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Written question asked by Mary Glindon (Labour) on Friday, 28 August 2026, in the House of Commons. It was due for an answer on Wednesday, 2 September 2026. It was answered by Keir Mather (Labour) on Tuesday, 8 September 2026 on behalf of the Department for Transport.


Trains: Visual Impairment

Question

To ask the Secretary of State for Transport, whether her Department has made an assessment of the potential impact of introducing card readers with tactile buttons on LNER trains on the ability of visually impaired people to travel.

Answer

LNER’s Train Managers already use payment devices with tactile buttons and markings. LNER’s café bar devices use touchscreens, and LNER is exploring how these can be made more accessible to visually impaired passengers.


Secondary information

Type
Written question
Reference
20031
Session
2026-27
Subjects
Equipment Visual impairment Trains London North Eastern Railway
Link
View this Written question on www.parliament.uk