Skip to main content

Written question asked by Warinder Juss (Labour) on Friday, 28 August 2026, in the House of Commons. It was due for an answer on Wednesday, 2 September 2026. It was answered by Kate Dearden (Labour) on Tuesday, 8 September 2026 on behalf of the Department for Business, Innovation, Science and Trade.


Postal Services: Wolverhampton West

Question

To ask the Secretary of State for Business, Innovation, Science and Trade, whether he has made an assessment of the potential impact of Royal Mail delivery delays on people living in Wolverhampton West.

Answer

The government has been clear that Royal Mail’s quality of service has not been good enough and Ofcom, as the independent regulator, has opened an investigation into Royal Mail’s quality of service performance for 2025-26.

As Royal Mail is an independent company, responsibility for improving local delivery performance lies with Royal Mail’s management. Royal Mail has published a quality of service improvement plan alongside a £500 million investment into frontline resourcing to address the non-completion of delivery routes, and I trust that residents in Wolverhampton West will soon see an improvement in service with these measures.


Secondary information

Type
Written question
Reference
24572
Session
2026-27
Subjects
Postal services Standards Wolverhampton West
Link
View this Written question on www.parliament.uk