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Written question asked by Alex Brewer (Liberal Democrat) on Friday, 28 August 2026, in the House of Commons. It was due for an answer on Wednesday, 2 September 2026. It was answered by Torsten Bell (Labour) on Tuesday, 8 September 2026 on behalf of the Department for Work and Pensions.

Home Responsibilities Protection

Question

To ask the Secretary of State for Work and Pensions, whether his Department prioritises Home Responsibilities Protection correction claims according to the age or vulnerability of the applicant; what the average waiting time is for a determination; how many claims remain outstanding; and what steps he is taking to reduce delays.

Answer

DWP does not maintain data on the average waiting time, or number of claims outstanding, for Home Responsibilities Protection claims specifically. This information is only available at disproportionate cost to DWP.

When an amendment is made by HMRC to a customer's National Insurance record, which results in a change to their State Pension entitlement, the information provided by HMRC does not include the reason for the National Insurance record amendment or whether a customer is known to be vulnerable. Therefore, DWP processes all State Pension reviews based on the datal order of receipt of the notification from HMRC.

Secondary information

Type
Written question
Reference
24652
Session
2026-27
Grouped for answer
Yes
Subjects
Standards Home responsibilities protection
Link
View this Written question on www.parliament.uk