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Written question asked by Daisy Cooper (Liberal Democrat) on Monday, 7 September 2026, in the House of Commons. It was due for an answer on Wednesday, 9 September 2026. It was answered by Keir Mather (Labour) on Friday, 11 September 2026 on behalf of the Department for Transport.


Railways: Tickets

Question

To ask the Secretary of State for Transport, whether she has had discussions with train operating companies about the impact of removing ticket machines from railways stations on the length of ticket queues.

Answer

The Department engages regularly with Train Operating Companies on ticket retailing provision. Decisions on ticket retailing arrangements are a matter for operators. Where changes are being considered, operators are expected to consider the impacts on passengers, including any potential effects on queuing times, and ensure that appropriate facilities remain available at peak times.


Secondary information

Type
Written question
Reference
27538
Session
2026-27
Subjects
Railway stations Railways Tickets
Link
View this Written question on www.parliament.uk