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Written question asked by Stuart Anderson (Conservative) on Friday, 29 May 2026, in the House of Commons. It was due for an answer on Tuesday, 2 June 2026. It was answered by Martin McCluskey (Labour) on Monday, 8 June 2026 on behalf of the Department for Energy Security and Net Zero.


Meters: South Shropshire

Question

To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to help residents change to smart meters in South Shropshire constituency.

Answer

Energy suppliers are obligated under their licence conditions to take all reasonable steps to install smart meters for their customers where a meter is fitted for the first time or when replacing an existing meter.

To strengthen this obligation, the Government worked with Ofgem to introduce new smart metering Guaranteed Standards of Performance for energy suppliers, where customers receive £40 compensation if their supplier fails to offer a smart meter installation appointment to take place within 6 weeks of the customer requesting one.

The Department continues to drive the rollout alongside industry to ensure all households nationwide can access smart meters.


Secondary information

Type
Written question
Reference
4303
Session
2026-27
Subjects
Meters South Shropshire
Link
View this Written question on www.parliament.uk