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Nuisance Calls: Older People

Answer

The Home Office engages regularly with Report Fraud (the replacement service for Action Fraud) on trends in fraud and scam activity. Report Fraud does not currently publish data disaggregated specifically by scam calls as a distinct fraud type targeting elderly or vulnerable individuals.

For all fraud reports recorded in the Report Fraud system in the year ending May 2026, approximately 30% of individuals were aged 60 and over, where the victim’s age is known.

Evidence from the Crime Survey for England and Wales (CSEW), which captures both reported and unreported fraud, indicates that in the year ending March 2025 people aged over 60 were not statistically more likely to be victims of fraud.

The Home Office funds the Report Fraud Victim Service, which provides tailored support to victims of fraud and cybercrime, including older and vulnerable individuals. The service triages victims based on vulnerability and offers targeted support to help them cope with the impact of fraud and reduce the risk of repeat victimisation.

Beyond Report Fraud, the Government launched its new Fraud Strategy in March 2026. The commitments made in the Strategy are broadly aimed at reducing vulnerability within the whole of society. However, the Government and law enforcement routinely assess particular areas of vulnerability to provide more targeted support and advice.

Secondary information

Type

Written question

Reference

5000

Session

2026-27

Subjects

Older people Action Fraud Nuisance calls

Link

View this Written question on www.parliament.uk