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Written question asked by Jim Shannon (Democratic Unionist Party) on Monday, 8 June 2026, in the House of Commons. It was due for an answer on Wednesday, 10 June 2026. It was answered by Martin McCluskey (Labour) on Tuesday, 16 June 2026 on behalf of the Department for Energy Security and Net Zero.

Clean Energy: Prices

Question

To ask the Secretary of State for Energy Security and Net Zero, what steps he is taking to ensure that vulnerable consumers are protected from misleading claims about green energy tariffs.

Answer

The Government is committed to ensuring consumers, especially those in vulnerable circumstances, are treated fairly and protected from misleading green claims. Energy suppliers must comply with consumer protection law and Ofgem’s licence conditions, including rules on marketing and Standards of Conduct, which require clear, accurate and not misleading information.

Ofgem also protects vulnerable customers through specific safeguards and enforcement action where standards are not met. More broadly, the Competition and Market Authority’s Green Claims Code makes clear that environmental claims must be truthful, clear and substantiated. Through the Ofgem Review, we are strengthening the regulator so it can act as a stronger consumer champion.

Secondary information

Type
Written question
Reference
7388
Session
2026-27
Subjects
Protection Misrepresentation Prices Clean energy
Link
View this Written question on www.parliament.uk