Written question asked by Lord Kennedy of Southwark (Labour) on Monday, 28 July 2014, in the House of Lords. It was due for an answer on Monday, 11 August 2014. It was answered by Baroness Northover (Liberal Democrat) on Monday, 18 August 2014 on behalf of the Department for Culture, Media and Sport.
Telephone Preference Service
- Question
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To ask Her Majesty’s Government what plans they have to review the effectiveness of the Telephone Preference Service.
- Answer
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Whilst we have no such plans in place I am pleased to note that Ofcom and the Information Commissioner’s Office published new consumer research on the effectiveness of the Telephone Preference Service (TPS) on 24 July 2014. This independent research showed that registering with the TPS reduced all types nuisance calls, including live sales calls, recorded messages and silent and abandoned calls by around a third. The full Ofcom report can be accessed at: http://stakeholders.ofcom.org.uk/market-data-research/other/telecoms-research/tps-effectiveness/
As noted in our Nuisance Calls Action Plan of March this year we are keen to improve the enforcement of the existing regulations as we believe this will further increase the effectiveness of the TPS.
Secondary information
- Type
- Written question
- Reference
- HL1610
- Session
- 2014-15
- Subjects
- Telephone Preference Service
- Link
- View this Written question on www.parliament.uk
Librarians' tools
- Timestamp
- 2014-09-18 19:29:22 +0100
- URI
- http://data.parliament.uk/writtenparliamentaryquestion/lords/2014-15/HL1610
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