Written question asked by Lord Parkinson of Whitley Bay (Conservative) on Tuesday, 2 September 2025, in the House of Lords. It was due for an answer on Tuesday, 16 September 2025. It was answered by Lord Leong (Labour) on Tuesday, 16 September 2025 on behalf of the Department for Business and Trade.

Consumers: Protection

Question: To ask His Majesty's Government what plans they have, if any, to make regulations under section 267 of the Digital Markets, Competition and Consumers Act 2024, in light of concerns raised by cultural and heritage organisations about potential abuses of cooling-off period provisions.

Answer: In the ‘Consultation on the implementation of the new subscription regime’, Government consulted on regulatory proposals to implement the Digital Markets, Competition and Consumers Act 2024. This included how provisions for the cooling-off period will work. We are analysing the responses, including submissions from the cultural and heritage sectors. Officials have met with relevant representatives and individual organisations in those sectors to hear their views and we continue to engage with the sectors. A Government Response will be published in due course.

Secondary information