Proceeding contribution from Simon Hoare (Conservative) in the House of Commons on Monday, 6 July 2026. It occurred during Ministerial statement on Civil Service Pensions.

Civil Service Pensions

I thank the Minister for his statement and, through him, his officials, and particularly the surge team, who are trying to clear up this mess of Capita’s creation.

I am sure the Minister will share my bemusement at Capita’s stance. It seems to have no emotional intelligence whatsoever in relation to understanding the very demonstrable harm that is being done to constituents the length and breadth of this country. It does seem cognisant that His Majesty’s Government happen to be customer No. 1 as far as Capita’s balance sheet is concerned. Is it unwilling or unable to face into the situation as it currently presents itself, and really put its shoulder to the wheel and sort this out, or does he fear it has just given this up as a bad job, is just waiting for the contract to be taken from it and will just soft-pedal between now and when that time comes?

Secondary information

Type: Proceeding contribution
Reference: 789 c68
Session: 2026-27
Chamber / Committee: House of Commons chamber
Subjects: Complaints Contracts Administration Civil servants Correspondence Cabinet Office Workplace pensions Members Standards Capita
Link: View this Proceeding contribution on hansard.parliament.uk

Civil Service Pensions

Secondary information

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