Oral question asked in the House of Lords, by Lord Kamall (Conservative). It was answered on Wednesday, 20 September 2023.
Railway Stations: Ticket Office Closures
- Question
-
My Lords, any consultation will clearly be a snapshot of the situation now or maybe in the near future. What happens if passengers at a certain station find that there is no help when they need it, particularly with ticket machines or for advice? How can they feed that into the process to make sure that this problem is rectified?
- Answer
-
My noble friend makes an important point, and of course that could happen now. I encourage anybody who feels they do not get the service that they need from the railways to get in touch with that train operating company. It could be that circumstances have changed, such as more people or different types of people travelling from a certain station.
Secondary information
- Type
- Oral question
- Reference
- 832 c1418
- Session
- 2022-23
- Oral question type
- Supplementary
- Chamber / Committee
- House of Lords chamber
- Subjects
- Closures Railways Railway Group Ticket offices
- Link
- View this Oral question on hansard.parliament.uk
Librarians' tools
- Timestamp
- 2023-12-12 17:46:03 +0000
- URI
- http://hansard.intranet.data.parliament.uk/Lords/2023-09-20/23092024000023
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- http://indexing.parliament.uk/Content/Edit/1?uri=http://hansard.intranet.data.parliament.uk/Lords/2023-09-20/23092024000023
- In Solr
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