1-3 of 3 results for subject:Subscriptions
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To ask the Secretary of State for Business, Energy and Industrial Strategy, with reference to the April 2018 Green Paper on Modernising Consumer Markets, what estimate he has made of the annual cost to consumers who fail to cancel subscriptions following initial free trials; and if he will make a...
To ask the Secretary of State for Business, Energy and Industrial Strategy, with reference to the April 2018 Green Paper on Modernising Consumer Markets, what estimate he has made of the annual cost to consumers who fail to cancel subscriptions following initial free trials; and if he will make a...
The Government has not estimated the annual cost to consumers of unwanted subscriptions.
The Government is committed to tackling the problem of subscription traps and has asked Citizens Advice to lead work on behalf of the Consumer Protection Partnership to recommend any actions needed to prevent consumers paying for unwanted subscriptions.
This briefing explains check-off - a system for deducting trade union subscriptions through payroll - and the related policies of successive governments.
This briefing explains check-off - a system for deducting trade union subscriptions through payroll - and the related policies of successive governments.
To ask the Secretary of State for Business, Energy and Industrial Strategy, what his Department's policy is on consumers' rights to request a refund if they were not made aware that they were on an auto-renewal contract for subscription-based services.
To ask the Secretary of State for Business, Energy and Industrial Strategy, what his Department's policy is on consumers' rights to request a refund if they were not made aware that they were on an auto-renewal contract for subscription-based services.
The Consumer Rights Act 2015 makes clear that terms and conditions need to be prominent and transparent, when a business offers a subscription service or other long-standing rolling type of agreement otherwise they are open to challenge.
Under the Consumer Protection from Unfair Trading Regulations 2008 (CPRs), traders must from the outset provide consumers with clear and important information in relation to subscription charges and renewal information, so that they can make an informed decision. Automatic renewals without sufficient reminders can be deemed as unfair terms.