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This paper outlines the current regulation of doorstep selling (or cold calling) under the provisions of the Consumer Contracts Regulations 2013. It also provides information on how 'No Cold Calling Zones' work in practice.
This paper outlines the current regulation of doorstep selling (or cold calling) under the provisions of the Consumer Contracts Regulations 2013. It also provides information on how 'No Cold Calling Zones' work in practice.
My hon Friend the Minister for Employment Rights and Consumer Protection (Kate Dearden MP) has today made the following statement.
Subscription contracts play an increasingly significant role in the lives of UK consumers. Across the economy, people rely on subscription services for everything from streaming and software to meal kits, fitness,...
My hon Friend the Minister for Employment Rights and Consumer Protection (Kate Dearden MP) has today made the following statement.
Subscription contracts play an increasingly significant role in the lives of UK consumers. Across the economy, people rely on subscription services for everything from streaming and software to meal kits, fitness,...
Subscription contracts play an increasingly significant role in the lives of UK consumers. Across the economy, people rely on subscription services for everything from streaming and software to meal kits, fitness, and household essentials. There are an estimated 155 million active subscriptions in the UK, representing around £26 billion of...
Subscription contracts play an increasingly significant role in the lives of UK consumers. Across the economy, people rely on subscription services for everything from streaming and software to meal kits, fitness, and household essentials. There are an estimated 155 million active subscriptions in the UK, representing around £26 billion of...
To ask the Secretary of State for Business and Trade, pursuant to the answer to Question 110629 on 9 February, what assessment his Department has given to the potential merits of exempting charities from sections of the Digital Markets, Competition and Consumer Act 2024 relating to the (a) subscription regime...
To ask the Secretary of State for Business and Trade, pursuant to the answer to Question 110629 on 9 February, what assessment his Department has given to the potential merits of exempting charities from sections of the Digital Markets, Competition and Consumer Act 2024 relating to the (a) subscription regime...
The government has consulted on the implementation of the subscriptions regime in the Digital Markets, Competition and Consumers Act 2024. The consultation received over 70 responses including 15 from charitable organisations, and the government has engaged closely with the sector to understand the impacts on both consumers and these bodies.
The requirement for an initial 14 day cooling off period is an existing requirement under the Consumer Contract Regulations 2013 for distance and off-premises contracts.
To ask the Secretary of State for Business and Trade, when his Department plans to respond to responses received on the Consultation on the implementation of the new subscription contracts regime in the Digital Markets, Competition and Consumers Act.
To ask the Secretary of State for Business and Trade, when his Department plans to respond to responses received on the Consultation on the implementation of the new subscription contracts regime in the Digital Markets, Competition and Consumers Act.
The government is committed to protecting consumers who enter into subscription contracts. We consulted on the implementation of the new subscription contracts regime in the Digital Markets, Competition and Consumers Act and have engaged closely with stakeholders. We are carefully considering the points raised and a government response will be published in due course.
To ask the Secretary of State for Business and Trade, what assessment has been made of the potential impact of the cooling-off period provision in the Digital Markets, Competition and Consumers Act 2024 on cultural, heritage and tourism organisations operating on a subscription model, including national museums and galleries.
To ask the Secretary of State for Business and Trade, what assessment has been made of the potential impact of the cooling-off period provision in the Digital Markets, Competition and Consumers Act 2024 on cultural, heritage and tourism organisations operating on a subscription model, including national museums and galleries.
This government recognises the significant public value delivered by the UK’s charitable sector.
The government has consulted on the implementation of the subscriptions regime in the Digital Markets, Competition and Consumer Act 2024. The consultation received over 70 responses including 15 from charitable organisations, and the government is engaging closely with the sector to understand the impacts on both consumers and these bodies.
The impact assessment for the subscriptions chapter in the Digital Markets, Competition and Consumer Act can be found here: Subscription traps: annex 2 impact assessment. Together, the subscription measures are anticipated to provide £400m of consumer benefits per year and the estimated net direct cost to businesses is £171m per year. Sector-specific analysis has not been conducted.
To ask the Secretary of State for Business and Trade, what assessment he has made of the potential merits of introducing a specific exemption and tailored regime for charities under the subscription provisions in the Digital Markets, Competition and Consumers Act 2024.
To ask the Secretary of State for Business and Trade, what assessment he has made of the potential merits of introducing a specific exemption and tailored regime for charities under the subscription provisions in the Digital Markets, Competition and Consumers Act 2024.
This government recognises the significant public value delivered by the UK’s charitable sector.
We have consulted on the implementation of the subscriptions regime in the Digital Markets, Competition and Consumers Act 2024. The consultation received over 70 responses, including 15 from charitable organisations. The government is reflecting on their responses and engaging closely with the sector to understand the impacts on both consumers and these bodies.
We will provide guidance to support implementation of regulations ahead of commencement.
To ask His Majesty's Government what is their assessment of the representations they have received from heritage and arts organisations regarding the impact of the "two-week cooling-off period" for charity memberships provided for by the Digital Markets, Competition and Consumers Act 2024.
To ask His Majesty's Government what is their assessment of the representations they have received from heritage and arts organisations regarding the impact of the "two-week cooling-off period" for charity memberships provided for by the Digital Markets, Competition and Consumers Act 2024.
The government has consulted on the implementation of the new subscriptions contract regime, including how the cooling off period operates. We are analysing the responses, including submissions from arts and heritage organisations who offer subscription memberships. Officials have also met with representatives and individual organisations in the arts and heritage sector to hear their views.
The impact assessment for subscriptions chapter in the Digital Markets, Competition and Consumer Act can be found here: Subscription traps: annex 2 impact assessment. Together the subscription measures are anticipated to provide £400m of consumer benefits per year and the estimated net cost to businesses is £171m per year.
To ask the Secretary of State for Business and Trade, if he will take legislative steps to exclude charity subscriptions from the Digital Markets, Competition and Consumers Act 2024.
To ask the Secretary of State for Business and Trade, if he will take legislative steps to exclude charity subscriptions from the Digital Markets, Competition and Consumers Act 2024.
The government consulted on the implementation of the new subscriptions contract regime and are analysing the responses, including submissions from the charity and not-for profit sector. Officials have met with relevant representatives and individual organisations to hear their views and we continue to engage with the sector.
The government is committed to ensuring that charities can comply with consumer law and claim Gift Aid on eligible payments. HMRC are working through the technical details and will continue to engage with the sector.
To ask the Secretary of State for Business and Trade, if he will take legislative steps to provide for an excluded contract waiver for charitable memberships in proposed secondary legislation on subscription contracts under the Digital Markets, Competition and Consumers Act 2024 to protect not-for-profit organisations from (a) undue administrative...
To ask the Secretary of State for Business and Trade, if he will take legislative steps to provide for an excluded contract waiver for charitable memberships in proposed secondary legislation on subscription contracts under the Digital Markets, Competition and Consumers Act 2024 to protect not-for-profit organisations from (a) undue administrative...
The government consulted on the implementation of the new subscriptions contract regime and are analysing the responses, including submissions from the charity and not-for profit sector. Officials have met with relevant representatives and individual organisations to hear their views and we continue to engage with the sector.
The government is committed to ensuring that charities can comply with consumer law and claim Gift Aid on eligible payments. HMRC are working through the technical details and will continue to engage with the sector.
To ask the Secretary of State for Business and Trade, if he will make an assessment of the potential impact of section 267 of the Digital Markets, Competition and Consumers Act 2024 on platform fees for digital subscriptions.
To ask the Secretary of State for Business and Trade, if he will make an assessment of the potential impact of section 267 of the Digital Markets, Competition and Consumers Act 2024 on platform fees for digital subscriptions.
The Government has consulted on how refunds should work when consumers exercise their statutory cooling-off rights (Consultation on the implementation of the new subscription contracts regime). We are analysing all the responses, including in relation to digital platform fees and views from the printed news sector.
The impact assessment for the subscriptions chapter in the Digital Markets, Competition and Consumer Act can be found here: Subscription traps: annex 2 impact assessment. Together the subscription measures are anticipated to provide £400m of consumer benefits per year and the estimated net direct cost to businesses is £171m per year. Sector-specific analysis has not been conducted.
To ask the Secretary of State for Business and Trade, what assessment he has made of the potential impact of the application of consumer law to charitable membership subscriptions under the Digital Markets, Consumer and Competition Act 2024 on the finances of those organisations.
To ask the Secretary of State for Business and Trade, what assessment he has made of the potential impact of the application of consumer law to charitable membership subscriptions under the Digital Markets, Consumer and Competition Act 2024 on the finances of those organisations.
Charities are not excluded from existing core consumer law on the basis of their charitable status. The government is engaging closely with the sector in relation to the subscriptions regime in the Digital Markets, Competition and Consumer Act 2024.
The impact assessment for the subscriptions chapter in the Digital Markets, Competition and Consumer Act can be found here: Subscription traps: annex 2 impact assessment. Together the subscription measures are anticipated to provide £400m of consumer benefits per year and the estimated net direct cost to businesses is £171m per year. Sector-specific analysis has not been conducted.
To ask the Secretary of State for Business and Trade, if he will make an assessment of the potential merits of providing exemptions to the Digital Markets, Competition and Consumers Act (2024) to enable people who pay for charity subscriptions to continue to claim gift aid on membership subscriptions.
To ask the Secretary of State for Business and Trade, if he will make an assessment of the potential merits of providing exemptions to the Digital Markets, Competition and Consumers Act (2024) to enable people who pay for charity subscriptions to continue to claim gift aid on membership subscriptions.
The government understands the vital role that Gift Aid income provides for charities. The government intends that charities will be able to comply with both the consumer protections in the subscription chapter of the Digital Markets, Competition and Consumers Act 2024 and, where eligible, continue to claim Gift Aid. HM Revenue and Customs are working through the technical details and will continue to engage with the charity sector as this work progresses. Individuals, where eligible, will also be able to continue to complete Gift Aid declarations.
To ask the Secretary of State for Business and Trade, whether his Department has received representations from providers of digital content subscription services on the potential impact of proposals on cooling-off rights within the new subscription contract regime under the Digital Markets, Competition and Consumers Act 2024.
To ask the Secretary of State for Business and Trade, whether his Department has received representations from providers of digital content subscription services on the potential impact of proposals on cooling-off rights within the new subscription contract regime under the Digital Markets, Competition and Consumers Act 2024.
The Government’s Consultation on the implementation of the new subscriptions contract regime included proposals for how refunds should work when consumers exercise their statutory cooling-off rights. The overarching aim set out in that document is for a framework that is fair for both businesses and consumers. Officials have met regularly with digital content subscription businesses and their trade bodies to hear their views. We are analysing all the responses to the consultation, including those from businesses that supply digital content or services, and will publish a Government Response in due course.
To ask the Secretary of State for Business and Trade, what steps he is taking to help mitigate the potential impact of his Department's proposals for cooling-off rights within the subscription contract regime under the Digital Markets, Competition and Consumers Act 2024 on digital content streaming services.
To ask the Secretary of State for Business and Trade, what steps he is taking to help mitigate the potential impact of his Department's proposals for cooling-off rights within the subscription contract regime under the Digital Markets, Competition and Consumers Act 2024 on digital content streaming services.
The Government’s Consultation on the implementation of the new subscriptions contract regime included proposals for how refunds should work when consumers exercise their statutory cooling-off rights. The overarching aim set out in that document is for a framework that is fair for both businesses and consumers. Officials have met regularly with digital content subscription businesses and their trade bodies to hear their views. We are analysing all the responses to the consultation, including those from businesses that supply digital content or services, and will publish a Government Response in due course.
To ask the Secretary of State for Business and Trade, whether he has had meetings with providers of digital content subscription services on the potential impact of proposals on cooling-off rights within the new subscription contract regime under the Digital Markets, Competition and Consumers Act 2024.
To ask the Secretary of State for Business and Trade, whether he has had meetings with providers of digital content subscription services on the potential impact of proposals on cooling-off rights within the new subscription contract regime under the Digital Markets, Competition and Consumers Act 2024.
The Government’s Consultation on the implementation of the new subscriptions contract regime included proposals for how refunds should work when consumers exercise their statutory cooling-off rights. The overarching aim set out in that document is for a framework that is fair for both businesses and consumers. Officials have met regularly with digital content subscription businesses and their trade bodies to hear their views. We are analysing all the responses to the consultation, including those from businesses that supply digital content or services, and will publish a Government Response in due course.
To ask the Secretary of State for Culture, Media and Sport, what recent discussions she has had with the Secretary of State for Business and Trade on the potential impact of the subscriptions regime in the Digital Markets, Competition and Consumers Act 2024 on the level of investment in the...
To ask the Secretary of State for Culture, Media and Sport, what recent discussions she has had with the Secretary of State for Business and Trade on the potential impact of the subscriptions regime in the Digital Markets, Competition and Consumers Act 2024 on the level of investment in the...
My Department regularly engages with the Department for Business and Trade on a range of issues relating to the implementation of the Digital Markets, Competition and Consumer Act 2024.
The Department for Business and Trade’s consultation on the implementation of these measures closed on 10 February 2025, and they are currently analysing responses.