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A constituent recently contacted me about the lack of reasonable adjustments in place at the local jobcentre for those with mental health or cognitive difficulties. How do Ministers plan to improve staff awareness and the reasonable adjustments offering?
A constituent recently contacted me about the lack of reasonable adjustments in place at the local jobcentre for those with mental health or cognitive difficulties. How do Ministers plan to improve staff awareness and the reasonable adjustments offering?
I am grateful to the hon. Lady for raising this issue in such constructive terms. I expect teams to be responsive to needs for reasonable adjustments. Perhaps she could share the details of the specific experience so that I can look into it. It is fair to say that staff go through ongoing learning, and we refresh the guidance at regular intervals.
The DWP is looking to cut thousands of fixed-term contract work coaches at EO level from jobcentres but reportedly will retain almost all staff at the lower-paid AO grade. Have the Government considered how this will impact on lower-grade staff in terms of workload and stress and how those losing their jobs will afford their living costs until they can secure a new role?
The DWP is looking to cut thousands of fixed-term contract work coaches at EO level from jobcentres but reportedly will retain almost all staff at the lower-paid AO grade. Have the Government considered how this will impact on lower-grade staff in terms of workload and stress and how those losing their jobs will afford their living costs until they can secure a new role?
The hon. Lady will recognise that this is an operational matter, but she is incorrect; I am conscious that she may have been given that information separately. Last week the permanent secretary outlined the start of the process potentially for people on fixed-term contracts. We need to make sure we have the work coaches in the right parts of the country where they are most needed for both current claimants and anticipated future demand.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 January 2017 to Question 58932, on what date his Department will (a) conclude and (b) publish its equality analysis for the proposed jobcentre closures.
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 January 2017 to Question 58932, on what date his Department will (a) conclude and (b) publish its equality analysis for the proposed jobcentre closures.
Throughout the development of these proposals, the Department has been mindful of its duties under section 149 of the Equality Act 2010. Consideration of the potential impact on staff and customers has been informed by statistical analysis of population data, local knowledge and consultation.
As we obtain further local, site-specific information we will ensure any issues identified are also taken fully into consideration when the final decisions are made. We intend to complete this work within the next 12 weeks; equality analysis is not generally published separately but it will be used to inform final decisions.
Closure of Cambuslang Jobcentre
The petition of residents of Rutherglen and Hamilton West, in similar terms to those lodged by my colleagues yesterday and in respect of some morally outrageous plans, states:
“Declares that Department for Work and Pensions plans to close eight Jobcentres in the Glasgow area, including Cambuslang Jobcentre, will...
Closure of Cambuslang Jobcentre
The petition of residents of Rutherglen and Hamilton West, in similar terms to those lodged by my colleagues yesterday and in respect of some morally outrageous plans, states:
“Declares that Department for Work and Pensions plans to close eight Jobcentres in the Glasgow area, including Cambuslang Jobcentre, will...
To ask the Secretary of State for Work and Pensions, when an equality impact assessment will be published on the proposal to close Cambuslang Jobcentre.
To ask the Secretary of State for Work and Pensions, when an equality impact assessment will be published on the proposal to close Cambuslang Jobcentre.
We will be undertaking an equality analysis as part of the detailed planning for service reconfiguration. This will include feedback from public consultation in those locations where this applies.
To ask the Secretary of State for Work and Pensions, how many people using Cambuslang Jobcentre have been informed in writing of the closure of that jobcentre.
To ask the Secretary of State for Work and Pensions, how many people using Cambuslang Jobcentre have been informed in writing of the closure of that jobcentre.
It is important to remember that the announcements made in relation to the Written Statement of 26 January 2017 are proposals at this stage and not final decisions. Once a final decision is made, claimants will be informed at an appropriate time prior to any office move.
To ask the Secretary of State for Work and Pensions, what the expected costs are of the proposal to relocate staff and resources from Cambuslang Jobcentre.
To ask the Secretary of State for Work and Pensions, what the expected costs are of the proposal to relocate staff and resources from Cambuslang Jobcentre.
We are not yet in a position to share an estimated figure due to commercial confidentiality pending completion of legal processes and staff consultations. We expect to make savings for the tax payer from merging offices by reducing running costs and making best use of office space available.
To ask the Secretary of State for Work and Pensions, how many claimants are currently served by (a) Cambuslang and (b) Rutherglen Jobcentres; and how many such claimants are (i) disabled and (ii) women.
To ask the Secretary of State for Work and Pensions, how many claimants are currently served by (a) Cambuslang and (b) Rutherglen Jobcentres; and how many such claimants are (i) disabled and (ii) women.
The claimant count for Cambuslang is 410 of which 130 are female. The claimant count for Rutherglen is 465 of which 135 are female. This information is available from the following link: https://www.nomisweb.co.uk. Figures have been rounded to the nearest 5.
Guidance for users is available at:
https://www.nomisweb.co.uk/home/newuser.asp
These are UC and JSA claimants served by Cambuslang and Rutherglen Jobcentres. We are unable to identify disabled claimants, or provide exact figures of ESA and IS claimants, however the purpose of the equality analysis is to help establish how many people are likely to be affected by the proposal.
To ask the Secretary of State for Work and Pensions, whether any compulsory redundancies will result from the closure of Cambuslang Jobcentre.
To ask the Secretary of State for Work and Pensions, whether any compulsory redundancies will result from the closure of Cambuslang Jobcentre.
The Department for Work and Pensions is now consulting with colleagues at Cambuslang Jobcentre. We are seeking to relocate, or offer alternative roles, to all employees affected by the proposed closure and we anticipate that we will be able to redeploy everyone to Rutherglen Jobcentre.
It is important to stress that this is a proposed closure: we will make a final decision informed by the consultation process with our colleagues. We are not therefore in a position to comment on the potential for redundancy.
To ask the Secretary of State for Work and Pensions, by what criteria Cambuslang Jobcentre has been selected for closure.
To ask the Secretary of State for Work and Pensions, by what criteria Cambuslang Jobcentre has been selected for closure.
The Department has sought to merge together multiple sites in close proximity. Merging the staff and services from Cambuslang into Rutherglen Jobcentre maximises use of space and offers good value for money.
To ask the Secretary of State for Work and Pensions, what assessment has been made of the effect on the local economy of the proposal to relocate jobs from Cambuslang Jobcentre to Rutherglen Jobcentre.
To ask the Secretary of State for Work and Pensions, what assessment has been made of the effect on the local economy of the proposal to relocate jobs from Cambuslang Jobcentre to Rutherglen Jobcentre.
We have carefully considered the wider impacts on local communities when developing our proposals for Cambuslang and Rutherglen jobcentres. The economic impact of employment is dispersed beyond the specific location of a workplace and the staff currently based at Cambuslang jobcentre already live in the broader area around the site. While we expect all these staff to move to Rutherglen jobcentre, it is unlikely that a significant proportion of them will also move their place of residence.
To ask the Secretary of State for Work and Pensions, pursuant to the Written Statement of 26 January 2017, HCWS439, on welfare delivery, which of the jobcentres due to be closed or co-located elsewhere will be subject to public consultation.
To ask the Secretary of State for Work and Pensions, pursuant to the Written Statement of 26 January 2017, HCWS439, on welfare delivery, which of the jobcentres due to be closed or co-located elsewhere will be subject to public consultation.
We have committed to a public consultation for offices over three miles and 20 minutes away by public transport. There are 25 consultations covering 27 sites planned. Consultation started on 30 January 2017 and ends at 5pm on 28 February 2017.
The full list of sites we have announced has been published and is available from: http://qna.files.parliament.uk/ws-attachments/678953/original/DWP%20Estates%20Proposals.pdf
To ask the Secretary of State for Work and Pensions, pursuant to the Written Statement of 26 January 2017, HCWS439, on welfare delivery, on what date further details will be released on the acquisition of a new back-of-house site in Glasgow.
To ask the Secretary of State for Work and Pensions, pursuant to the Written Statement of 26 January 2017, HCWS439, on welfare delivery, on what date further details will be released on the acquisition of a new back-of-house site in Glasgow.
It is important to remember that the announcements made in relation to the Written Statement of 26 January 2017 are just proposals at this stage and not final decisions. As such, no specific dates in relation to the proposals have yet been agreed.
To ask the Secretary of State for Work and Pensions, pursuant to the Written Statement of 26 January 2017, HCWS439, on welfare delivery, how many (a) existing and (b) new employees of his Department will be based at the newly acquired back-of-house site in Glasgow.
To ask the Secretary of State for Work and Pensions, pursuant to the Written Statement of 26 January 2017, HCWS439, on welfare delivery, how many (a) existing and (b) new employees of his Department will be based at the newly acquired back-of-house site in Glasgow.
It is important to remember that the announcements made in relation to the Written Statement of 26 January 2017 are just proposals at this stage and not final decisions.
Until discussions with staff have been undertaken, we cannot provide details of how many new and existing people would make up that number.
To ask the Secretary of State for Work and Pensions, whether any Minister of his Department has visited Cambuslang Jobcentre Plus in Rutherglen and Hamilton West constituency in the last 30 years.
To ask the Secretary of State for Work and Pensions, whether any Minister of his Department has visited Cambuslang Jobcentre Plus in Rutherglen and Hamilton West constituency in the last 30 years.
This information is not available; to obtain the visits made in the last 30 years could only be provided at disproportionate costs.
To ask the Secretary of State for Work and Pensions, how many blank (a) employment support allowance claim forms and (b) income support claim forms have been issued in the last year from Jobcentres in (i) Scotland, (ii) England and (iii) Wales.
To ask the Secretary of State for Work and Pensions, how many blank (a) employment support allowance claim forms and (b) income support claim forms have been issued in the last year from Jobcentres in (i) Scotland, (ii) England and (iii) Wales.
It should not be necessary for a claimant to visit a Jobcentre to obtain any claim form for Income Support or Employment and Support Allowance.
The preferred method for making a claim for either benefit is by telephone, where the claimant can also request an alternative format. However, there may be individual instances where printing claim forms in the Jobcentre will be helpful and appropriate. Information is not recorded on the number of occasions this has happened.
To ask the Secretary of State for Work and Pensions, pursuant to the Written Statement of 26 January 2017, HCWS439, on welfare delivery, how many of the 2,500 work coaches who are expected to be in post by March 2018 will be located in (a) Scotland, (b) England and (c)...
To ask the Secretary of State for Work and Pensions, pursuant to the Written Statement of 26 January 2017, HCWS439, on welfare delivery, how many of the 2,500 work coaches who are expected to be in post by March 2018 will be located in (a) Scotland, (b) England and (c)...
There are currently around 11,000 work coaches across DWP in Wales, Scotland and England. By the end of March 2018 we plan to have around 2,500 more Work Coaches in Jobcentres in every nation and region of Great Britain. However, the final allocation of work coaches will be based on claimant activity and determined by need.
The face to face support our work coaches offer at Jobcentres will continue to be a core part of the service we deliver.
To ask the Secretary of State for Work and Pensions, pursuant to the Written Statement of 26 January 2017, HCWS439, on welfare delivery, what percentage of claims made online for (a) jobseeker's allowance and (b) universal credit are made using computer equipment at a jobcentre.
To ask the Secretary of State for Work and Pensions, pursuant to the Written Statement of 26 January 2017, HCWS439, on welfare delivery, what percentage of claims made online for (a) jobseeker's allowance and (b) universal credit are made using computer equipment at a jobcentre.
Internet devices in Jobcentre Plus offices provide a safe and secure environment for claimants to search for work and access a variety of DWPs services, including making a claim to UC and JSA.
Privacy of claimant’s information is our highest priority and Jobcentre Plus staff do not record specific data on use of Internet access devices at a local level.
This information is not centrally captured as an information requirement within the department.
To ask the Secretary of State for Work and Pensions, how many additional work coaches will be employed in (a) Rutherglen Jobcentre and (b) total across Glasgow's jobcentres as a result of the planned jobcentre closures there.
To ask the Secretary of State for Work and Pensions, how many additional work coaches will be employed in (a) Rutherglen Jobcentre and (b) total across Glasgow's jobcentres as a result of the planned jobcentre closures there.
Detailed site level information on anticipated work coach levels is not yet available, but we are recruiting and expect to have more work coaches in 2018 than we have today.
The face to face support our work coaches offer at Jobcentres will continue to be a core part of the service we deliver.
Motion that this House has considered the future of the DWP estate. Agreed to on question.
Motion that this House has considered the future of the DWP estate. Agreed to on question.