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To ask the Secretary of State for Science, Innovation and Technology, what discussions her Department has had with Ofcom on mid-contract price increases by O2, in the context of levels of rises set out in customers’ contracts.
To ask the Secretary of State for Science, Innovation and Technology, what discussions her Department has had with Ofcom on mid-contract price increases by O2, in the context of levels of rises set out in customers’ contracts.
The Secretary of State met and wrote to Ofcom’s CEO on 31st October to ask for its assessment of telecoms consumer protections and what could be done further, faster on transparent and fair pricing. The Secretary of State made clear that it is imperative that people feel empowered when interacting with the telecoms market, and that they can be confident they are getting a fair deal. The letter set out a number of potential measures for Ofcom to consider.
My department will continue working closely with Ofcom to ensure telecom contracts remain fair and transparent.