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Written question asked by Navendu Mishra (Labour) on Tuesday, 4 November 2025, in the House of Commons. It was due for an answer on Tuesday, 11 November 2025 (named day). It was answered by Kanishka Narayan (Labour) on Thursday, 13 November 2025 on behalf of the Department for Science, Innovation and Technology.


O2: Contracts

Question

To ask the Secretary of State for Science, Innovation and Technology, what discussions her Department has had with Ofcom on mid-contract price increases by O2, in the context of levels of rises set out in customers’ contracts.

Answer

The Secretary of State met and wrote to Ofcom’s CEO on 31st October to ask for its assessment of telecoms consumer protections and what could be done further, faster on transparent and fair pricing. The Secretary of State made clear that it is imperative that people feel empowered when interacting with the telecoms market, and that they can be confident they are getting a fair deal. The letter set out a number of potential measures for Ofcom to consider.

My department will continue working closely with Ofcom to ensure telecom contracts remain fair and transparent.


Secondary information

Type
Written question
Reference
87855
Session
2024-26
Related items
O2: Contracts
Friday, 28 November 2025
Written questions
House of Commons
Transferred
Yes
Subjects
Contracts Consumers Protection Ofcom O2
Link
View this Written question on www.parliament.uk