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My Lords, one of the most important contributions of a neighbourhood health service is in the preventive work that it does—things like exercise, smoking cessation, addiction counselling, and so on. Does my noble friend agree that it is important to measure those aspects, which reduce further the demand for hospital and primary care services?
My Lords, one of the most important contributions of a neighbourhood health service is in the preventive work that it does—things like exercise, smoking cessation, addiction counselling, and so on. Does my noble friend agree that it is important to measure those aspects, which reduce further the demand for hospital and primary care services?
I certainly do agree with my noble friend, who sets out what is at the core of this key shift, which is one of three. There are many examples. The service in Kensington, Chelsea and North Paddington has already supported people to access the right care in the right way. It has seen a reduction of over a third in GP appointments, of over two-thirds in A&E attendances and of over half in sick notes issued, with residents reporting a 40% increase in well-being. That is what can happen when we join up around the person.
My Lords, while acknowledging the great importance of services to these families, will my noble friend the Minister also acknowledge the importance of peer support in these circumstances and commend the work of the many charities enabling families in the same circumstances to talk to each other, to share information and to get support?
My Lords, while acknowledging the great importance of services to these families, will my noble friend the Minister also acknowledge the importance of peer support in these circumstances and commend the work of the many charities enabling families in the same circumstances to talk to each other, to share information and to get support?
It will not come as any surprise to noble Lords that I support my noble friend completely on this. In those early days when the suspicion starts to arise, there is absolutely no substitute for having someone you can go and talk to in confidence, without escalating a situation, and to share experiences with. As she rightly highlights, the charity sector can signpost people to the support available and show them how to get on track in the system, moving towards diagnosis and further support.
My Lords, I thank my noble friend for that reply. The public consultation that has been launched is very welcome. As my noble friend knows, carers want to combine paid work with caring if they can because it provides income, independence and social interaction. There is never a problem making the moral case for carers—everyone knows they are unsung heroes and heroines—but does my noble friend agree that there is a strong economic case, too? The DWP estimates that carers leaving work results in about £37 billion a year in lost productivity and increased welfare expenditure, so there are economic benefits to
supporting them in any way possible, such as paid carer’s leave—as I have said, the consultation is most welcome—access to reliable social care and better support from both employers and healthcare services.
My Lords, I thank my noble friend for that reply. The public consultation that has been launched is very welcome. As my noble friend knows, carers want to combine paid work with caring if they can because it provides income, independence and social interaction. There is never a problem making the moral case for carers—everyone knows they are unsung heroes and heroines—but does my noble friend agree that there is a strong economic case, too? The DWP estimates that carers leaving work results in about £37 billion a year in lost productivity and increased welfare expenditure, so there are economic benefits to
supporting them in any way possible, such as paid carer’s leave—as I have said, the consultation is most welcome—access to reliable social care and better support from both employers and healthcare services.
My Lords, I totally agree with my noble friend that supporting unpaid carers is both a moral and economic imperative. When experienced people are forced to leave work, we lose their skills, productivity and contribution to our economy. That is why we are reviewing employment rights for unpaid carers, including paid leave and wider workplace support. But this goes beyond employment rights. We must also consider how healthcare, social care and employers can better support carers to remain in work.
To ask His Majesty’s Government what assessment they have made of the finding in the Carers UK report The ‘tipping point’: when unpaid carers can no longer combine caring with paid employment, published on 12 May, that 47% of carers are considering reducing their working hours or leaving paid employment because of the pressures they face; and what steps they intend to take as a result.
To ask His Majesty’s Government what assessment they have made of the finding in the Carers UK report The ‘tipping point’: when unpaid carers can no longer combine caring with paid employment, published on 12 May, that 47% of carers are considering reducing their working hours or leaving paid employment because of the pressures they face; and what steps they intend to take as a result.
My Lords, I pay tribute to the millions of unpaid carers across the UK whose compassion, sacrifice and dedication support loved ones every day and make an immeasurable contribution to our society and economy. The Government recognise the immense contribution made by unpaid carers and the pressures highlighted in the Carers UK report. We take its findings seriously. Supporting carers to remain in work is good for individuals, employers and the wider economy. That is why we have launched a public consultation reviewing employment rights for unpaid carers, including where further workplace support is needed, while ensuring that any future changes remain fair, proportionate and workable for employers.
My Lords, while accepting the importance of early diagnosis and the improvements that are being made, does my noble friend agree that families—and she has mentioned carers—are often reluctant to seek a diagnosis? They think that these are only small symptoms of confusion and do not want to go for the full diagnosis on dementia. Would the public awareness campaign, mentioned from the other Benches, also include encouragement to families and carers to seek that diagnosis?
My Lords, while accepting the importance of early diagnosis and the improvements that are being made, does my noble friend agree that families—and she has mentioned carers—are often reluctant to seek a diagnosis? They think that these are only small symptoms of confusion and do not want to go for the full diagnosis on dementia. Would the public awareness campaign, mentioned from the other Benches, also include encouragement to families and carers to seek that diagnosis?
My noble friend is right: we want to encourage people to come forward for diagnosis and care. On the point that my noble friend and the noble Baroness, Lady Pidgeon, made about an awareness campaign, I will raise that with the Minister for Care.
To ask His Majesty’s Government what plans they have to speed up diagnoses of Alzheimer’s disease and enable potential sufferers and their families to have earlier access to experimental drugs.
To ask His Majesty’s Government what plans they have to speed up diagnoses of Alzheimer’s disease and enable potential sufferers and their families to have earlier access to experimental drugs.
My Lords, every person living with dementia, alongside their friends, families and carers, has their own unique and important story. The modern service framework for frailty and dementia will consider what interventions should be supported to improve dementia care and diagnosis waiting times, which we know are too long in many areas. We are supporting earlier access to promising treatments through the MHRA-NICE aligned pathway and initiatives such as the early access to medicines scheme.
I thank my noble friend for that reply. I am glad to know that she understands the importance of early diagnosis because it is the only way to access drugs that will delay, although not of course cure, this disease. But families are sometimes reluctant to get a diagnosis because they do not want to recognise the reality of their relative’s condition. Could the Government consider giving the issue more publicity, perhaps even a public information campaign, to encourage families to seek help before the condition has advanced so far that no drugs can be of help?
I thank my noble friend for that reply. I am glad to know that she understands the importance of early diagnosis because it is the only way to access drugs that will delay, although not of course cure, this disease. But families are sometimes reluctant to get a diagnosis because they do not want to recognise the reality of their relative’s condition. Could the Government consider giving the issue more publicity, perhaps even a public information campaign, to encourage families to seek help before the condition has advanced so far that no drugs can be of help?
I thank my noble friend for her tireless work and dedication to this area. I want to reassure her that in developing the MSF we will consider what interventions should be supported to improve diagnosis, and a public information campaign will be in the mix. We have published the D100 assessment tool to support systems to improve dementia diagnosis, care and support, and it incorporates the dementia care pathway, including diagnosing well. During their NHS health checks, those aged over 65 should be made aware of the signs and symptoms of dementia and guides to memory clinics.
My Lords, since there is a strong hereditary element in breast cancer, what action is being taken to make sure that women who have had cancer ensure that their daughters and granddaughters are rightly tested? Will the Minister acknowledge the information being given out via “The Archers” on this matter at the moment?
My Lords, since there is a strong hereditary element in breast cancer, what action is being taken to make sure that women who have had cancer ensure that their daughters and granddaughters are rightly tested? Will the Minister acknowledge the information being given out via “The Archers” on this matter at the moment?
I wondered when someone was going to mention “The Archers”. My noble friend is referring to BRCA and BRCA2 screening. It is incredibly serious that some people are wary of going through screening because of the possible implications hanging over their children. We all need to work to make that screening more of a possibility. I have to declare that my eldest sister died from breast cancer when she was in her late 50s. It is a dreadful thing to happen to families, and we have to make sure all families who go through this are aware of what they need to do and that the information is as widely available as possible.
I thank my noble friend for that response. The road map that she mentions is indeed an excellent and most welcome initiative to boost place-based philanthropy, and it is much appreciated by the voluntary and community sector. However, the fall in the amount donated is of great concern to charities, which are under increasing pressure to meet growing demands while their incomes are falling. Will His Majesty’s Government consider introducing policies that promote giving, both from corporates and individuals? Examples might be simplifying gift aid, encouraging payroll giving, or indeed anything that might renew the culture of giving, which, as my noble friend said, has always been so central to life in the United Kingdom.
I thank my noble friend for that response. The road map that she mentions is indeed an excellent and most welcome initiative to boost place-based philanthropy, and it is much appreciated by the voluntary and community sector. However, the fall in the amount donated is of great concern to charities, which are under increasing pressure to meet growing demands while their incomes are falling. Will His Majesty’s Government consider introducing policies that promote giving, both from corporates and individuals? Examples might be simplifying gift aid, encouraging payroll giving, or indeed anything that might renew the culture of giving, which, as my noble friend said, has always been so central to life in the United Kingdom.
It is important that we focus on how we can support an already incredibly generous public, without playing down the reasons why people might be reluctant to give. We are putting in place measures to tackle the cost of living issues affecting people currently. As for some of the ways that my noble friend mentions, HMRC is providing over £2.5 billion of relief through gift aid and higher rate relief, and reviewing current gift aid claiming processes to try to help charities gain as much as they can through that route. I know my noble friend is interested in payroll giving, which 4,000 UK businesses offer. We are actively supporting ways to encourage more people to give. We will continue to work with the sector to ensure that we maximise funding through personal, public and corporate giving.
To ask His Majesty’s Government what assessment they have made of the finding in the Charities Aid Foundation’s UK Giving Report 2026, published in March, that the total amount donated to charity by the British public has fallen for the first time in five years; and whether they have any plans to promote a renewed culture of giving in the UK.
To ask His Majesty’s Government what assessment they have made of the finding in the Charities Aid Foundation’s UK Giving Report 2026, published in March, that the total amount donated to charity by the British public has fallen for the first time in five years; and whether they have any plans to promote a renewed culture of giving in the UK.
This Government are proud of our incredible culture of giving in the UK and are committed to doing what we can to promote and foster it. While the CAF research shows a fall in overall donations, charitable giving has broadly kept up with inflation over the last decade and the proportion of those who give is the same as the previous year. Published last week, the Government’s plan for growing place-based philanthropy, Our Place to Give, will create stronger enabling conditions to strengthen links between donors and places, build better partnerships, and unlock further philanthropy and giving.
I thank my noble friend for her Answer. It was important, though not easy, to win for carers the right to be consulted at the point of discharge. I am sorry that better statistics are not being kept, but I am glad to hear the plans for improvement. The survey from Carers UK shows that the number of carers being consulted is decreasing rapidly. Although I fully understand the pressure on the NHS at the point of discharge and the difficulties of securing proper social care support, does my noble friend agree that it is very short-sighted not to consult carers at this point? If they break down from lack of support, the patient is readmitted and there is further pressure on the NHS.
I thank my noble friend for her Answer. It was important, though not easy, to win for carers the right to be consulted at the point of discharge. I am sorry that better statistics are not being kept, but I am glad to hear the plans for improvement. The survey from Carers UK shows that the number of carers being consulted is decreasing rapidly. Although I fully understand the pressure on the NHS at the point of discharge and the difficulties of securing proper social care support, does my noble friend agree that it is very short-sighted not to consult carers at this point? If they break down from lack of support, the patient is readmitted and there is further pressure on the NHS.
I completely agree with my noble friend that the involvement of and support to unpaid carers is crucial when a patient is discharged because, as she says, it is vital not just for patient recovery but for the whole healthcare system. I welcome the recent Carers UK report that was published last year, which focused on how government legislation and guidance is or is not being implemented and monitored in practice. That has been and will be very useful work for us to continue with.
To ask His Majesty’s Government what assessment they have made of the extent to which unpaid carers are consulted before a patient is discharged from hospital, and what plans they have to monitor this.
To ask His Majesty’s Government what assessment they have made of the extent to which unpaid carers are consulted before a patient is discharged from hospital, and what plans they have to monitor this.
My Lords, the Health and Care Act 2022 requires NHS trusts to involve patients and unpaid carers in discharge planning, reinforced by 2024 discharge guidance. However, this is not always done consistently and carer involvement is not monitored nationally. We will support better implementation by commissioning work from the LGA’s better care fund support programme this year. Care transfer hub guidance also promotes best practice by encouraging early identification and involvement of carers in planning.
My Lords, my noble friend mentioned the importance of foster parents and their significance in this area. Prospective foster parents often complain about the length of time it takes to be both approved and recruited. Is there any way of speeding up the process, while of course maintaining necessary due diligence?
My Lords, my noble friend mentioned the importance of foster parents and their significance in this area. Prospective foster parents often complain about the length of time it takes to be both approved and recruited. Is there any way of speeding up the process, while of course maintaining necessary due diligence?
Generally speaking, in trying to analyse why the number of foster carers has dropped, it is around the general areas of support, which are so important. Of course, when people make such a life-changing decision, they want to get on with it, but it is absolutely paramount that this be done in a
supportive way, making sure that all aspects are considered, and that potential foster carers are fully apprised of what they are embarking on and where the support is to help them in that journey.
My Lords, the noble Baroness, Lady Casey, concentrates on workforce issues. I am sure that she and my noble friend agree that patients, families and carers do not care who is employing the social care worker, as long as they are getting support. Should we concentrate on a flexible workforce that works across both agencies without boundaries to meet the changing needs of the population?
My Lords, the noble Baroness, Lady Casey, concentrates on workforce issues. I am sure that she and my noble friend agree that patients, families and carers do not care who is employing the social care worker, as long as they are getting support. Should we concentrate on a flexible workforce that works across both agencies without boundaries to meet the changing needs of the population?
That is key in the mind of the noble Baroness, Lady Casey. We need to better join up the NHS and social care workforces. We will have a workforce plan for the NHS in spring this year and we are also investing in developing our social care workforce to professionalise and respect it.
To ask His Majesty’s Government how they will respond to the finding in the Health Foundation report Delayed discharges from hospital: comparing performance this year and last, published on 14 December 2025, that the number of beds occupied by people who are medically fit to leave hospital but have nowhere to go is increasing.
To ask His Majesty’s Government how they will respond to the finding in the Health Foundation report Delayed discharges from hospital: comparing performance this year and last, published on 14 December 2025, that the number of beds occupied by people who are medically fit to leave hospital but have nowhere to go is increasing.
My Lords, we know that too many people are delayed leaving hospital. We are determined to tackle this. This winter, we are ensuring that NHS trusts focus on improving in-hospital processes and work with local authorities to tackle the longest delays.
We are providing targeted support to the most challenged systems. These efforts are backed by £9 billion through the better care fund, enabling the NHS and local authorities to work together to reduce discharge delays.
I thank my noble friend for that response. Every time we hear about the problem of delayed discharges—and some of us have been working on this for decades—the causes are the same: lack of co-operation and co-ordination between the agencies involved, not just the NHS and social care but the families of patients and the community services provided by the private and voluntary sectors. There are places where discharge procedures work well because all those agencies plan together, not worrying about who is footing the bill or who has the greater responsibility. Does my noble friend agree that, except in cases of emergency admissions, discharge planning should start when the patient is admitted and not wait until they are ready for discharge?
I thank my noble friend for that response. Every time we hear about the problem of delayed discharges—and some of us have been working on this for decades—the causes are the same: lack of co-operation and co-ordination between the agencies involved, not just the NHS and social care but the families of patients and the community services provided by the private and voluntary sectors. There are places where discharge procedures work well because all those agencies plan together, not worrying about who is footing the bill or who has the greater responsibility. Does my noble friend agree that, except in cases of emergency admissions, discharge planning should start when the patient is admitted and not wait until they are ready for discharge?
My noble friend is absolutely right. I emphasise her words that we must have an integrated, co-ordinated approach. She is quite right to highlight that some areas are doing this. It has not been straightforward, but dedication and bringing together all the elements that she raises, including health, social care, housing, voluntary and community partners and the families themselves, make the difference. We are focused on making sure that where good practice exists it can develop and that the statutory guidance around planning for discharge before admission is adhered to locally.
My Lords, families with children with special needs or disabilities often have very particular needs that are often overlooked. Can my noble friend expand on what services are being made available to those parent carers?
My Lords, families with children with special needs or disabilities often have very particular needs that are often overlooked. Can my noble friend expand on what services are being made available to those parent carers?
My noble friend, as always, raises an important point. We have committed in the best start in life strategy to having a children and family services practitioner in each family hub to support children and families with additional needs. We recognise just how significant demand is this year, particularly for early years. We look forward to the SEND reform White Paper, which will come out soon and help progress this further.
My Lords, my noble friend Lord Harris mentioned the community and voluntary sectors in his question. It was clear during the pandemic how very reliant we are on the community and voluntary sectors to step up to the plate quickly in times of emergency. They do, however, often feel that they are consulted and involved a bit late. Can my noble friend the Minister assure me that this will not happen in future epidemics?
My Lords, my noble friend Lord Harris mentioned the community and voluntary sectors in his question. It was clear during the pandemic how very reliant we are on the community and voluntary sectors to step up to the plate quickly in times of emergency. They do, however, often feel that they are consulted and involved a bit late. Can my noble friend the Minister assure me that this will not happen in future epidemics?
My noble friend is right. Many of us volunteered during that period, through our faith communities and the community groups with which we are associated. As we saw during the pandemic, voluntary and community groups are at the heart of our communities and faith groups. The reality is that during Exercise Pegasus we ensured that their voices were heard. Phase 4 of Pegasus is about how we recover from a pandemic. Those voices, and stakeholder engagement with that sector specifically, are key elements of these conversations.
I thank my noble friend for that response and for her patience at my persistence. After the problems for carers were ignored for so long by the previous Administration, and after systems did not respond to the clear evidence about the distress caused, carers naturally have a high level of mistrust about how their benefits are administered. Does my noble friend agree that rebuilding that trust must be a priority and that any changes must be completely transparent, with carers consulted and informed at every step of the way?
I thank my noble friend for that response and for her patience at my persistence. After the problems for carers were ignored for so long by the previous Administration, and after systems did not respond to the clear evidence about the distress caused, carers naturally have a high level of mistrust about how their benefits are administered. Does my noble friend agree that rebuilding that trust must be a priority and that any changes must be completely transparent, with carers consulted and informed at every step of the way?
I thank my noble friend for that question and for her work. I pay tribute to the millions of unpaid carers across this country; the Government greatly value them and the work they do. Carers are also fortunate to have some excellent advocates, including many Members of this House—and I think we would probably all acknowledge that supreme among them is my noble friend, whose work in this area has for so very long been recognised by us all.
Carer’s allowance provides support to around 1 million people and, for most of those who receive it, the experience is positive and the rules are clear. But my noble friend is right that, when we came into government, it became clear that there were far too many cases where working carers had been left with large overpayments to be repaid. That is why we commissioned an independent review of earnings-related overpayments. We are very grateful to Liz Sayce for her recommendations, but also to her advisory panel and especially to the unpaid carers who shared their experiences to make that right. We have accepted or partially accepted 38 of the 40 recommendations in the report, we have begun working on many of them already, and we will set out the details in the new year. We will be very clear and transparent: many of the recommendations regard reviewing how we write to people, how we make things clear and how transparent we are. Above all, when the Government make mistakes, they should acknowledge them and put them right, and that is what we are doing.
To ask His Majesty’s Government what the timeframe is for reassessing overpayments of Carer’s Allowance in line with the recommendations of the Independent Review of Carer’s Allowance Overpayments.
To ask His Majesty’s Government what the timeframe is for reassessing overpayments of Carer’s Allowance in line with the recommendations of the Independent Review of Carer’s Allowance Overpayments.
My Lords, the Government accept that between 2015 and summer 2025, the guidance on whether and how to average earnings in carer’s allowance did not accurately reflect the statutory position. We will therefore be reassessing earnings-related overpayment cases that occurred between 2015 and September 2025. Where it is found that overpayments were lower than originally calculated, carers will have their debts reduced or cancelled entirely, with the Government refunding any money already paid. We will set out plans for doing this in early 2026.