1-20 of 480 results for subject:"Courier services"
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To ask the Secretary of State for Health and Social Care, what steps his Department is taking to recruit and retain Blood Bike volunteers.
To ask the Secretary of State for Health and Social Care, what steps his Department is taking to recruit and retain Blood Bike volunteers.
NHS Blood and Transplant (NHSBT) is responsible for the collection, manufacture, and delivery of donated blood products to hospitals across England. This includes providing a regular and emergency delivery service 24 hours a day, seven days a week to ensure that hospitals have the blood products they need to treat patients.
Blood Bike groups are independent charities and are responsible for recruiting and retaining their own volunteers. The Department and NHSBT do not manage volunteer recruitment and retention centrally.
Some hospitals and National Health Services choose to arrange their own transport for blood products using contractors, couriers, or charity volunteers such as the Blood Bikes, in addition to the NHSBT service. Blood Bikes currently deliver approximately 2% of blood products used by hospitals across England. The Department recognises the valuable contribution that Blood Bike volunteers make in supporting NHS services.
To ask the Secretary of State for Transport, whether she has considered introducing national provision to permit registered volunteer blood bike services to use bus lanes.
To ask the Secretary of State for Transport, whether she has considered introducing national provision to permit registered volunteer blood bike services to use bus lanes.
Installation of bus lanes is the responsibility of local traffic authorities. Whether to allow blood bike services to use bus lanes lies with local traffic authorities, taking into account the impact on bus services, compliance and enforcement considerations. The Department has no plans to mandate this nationally.
To ask the Secretary of State for Business and Trade, what assessment his Department has made of the adequacy of Ofcom customer protection regulations against poor delivery services from couriers such as Evri.
To ask the Secretary of State for Business and Trade, what assessment his Department has made of the adequacy of Ofcom customer protection regulations against poor delivery services from couriers such as Evri.
I am clear that some delivery companies need to do more to meet the rightful expectations of customers.
Ofcom is the regulator for the postal sector and is operationally independent.
Ofcom has recognised the growing concern about the performance of delivery operators and has taken action to discuss with them what steps they have taken to comply and, where its assessment indicates that specific parcel operators are not operating in line with the existing requirements, Ofcom will consider whether enforcement action is necessary or additional regulation is needed to ensure consumers are adequately protected. To that end, Ofcom has sent a regulatory compliance letter to parcel operators.
To ask the Secretary of State for the Home Department, whether she has assessed the potential impact of courier networks using sub‑accounts within courier networks on trends in the level of people working illegally.
To ask the Secretary of State for the Home Department, whether she has assessed the potential impact of courier networks using sub‑accounts within courier networks on trends in the level of people working illegally.
The Home Office has assessed the potential impact of courier networks using sub-accounts and the links to illegal working. We do not disclose operational detail as it would compromise our operational activity.
To ask the Secretary of State for the Home Department, how many illegal working investigations have been opened into parcel delivery firms in each of the last five years; and how many resulted in (a) civil penalties and (b) prosecutions.
To ask the Secretary of State for the Home Department, how many illegal working investigations have been opened into parcel delivery firms in each of the last five years; and how many resulted in (a) civil penalties and (b) prosecutions.
The Home Office does not hold data on illegal working investigations at the level of detail requested. For civil penalties, illegal working enforcement activity is recorded by employment sector, not by specific sub sectors such as parcel delivery firms. For prosecution, criminal investigations relating to illegal working will be recorded in line with the primary offence under investigation, such as possession of a counterfeit identity document, or assisting unlawful immigration. As a result, we are unable to provide figures on the number of investigations opened into parcel delivery firms or the outcomes in terms of civil penalties or prosecutions.
Any relevant activity would be captured under the broader business sectors of Warehousing, Distribution and Delivery or the primary offence under investigation.
A breakdown of activity by sector is available in the Home Office publication which can be accessed at: Illegal working and enforcement activity to the end of December 2025: by illegal working sector - GOV.UK
To ask the Secretary of State for Business and Trade, what assessment he has made of the adequacy of working conditions for self‑employed couriers in the parcel delivery sector, including training standards, pay rates, and safeguarding obligations.
To ask the Secretary of State for Business and Trade, what assessment he has made of the adequacy of working conditions for self‑employed couriers in the parcel delivery sector, including training standards, pay rates, and safeguarding obligations.
All businesses must comply with relevant laws and employers must comply with their legal obligations to ensure that their workforce receive the rights and protections to which they are entitled. Ofcom, the independent regulator for postal services, does not regulate the employment models of parcel delivery companies.
Many employment rights, including the National Minimum and Living Wage do not apply to self-employed individuals. While the government recognises self-employed arrangements can provide valued flexibility, we also recognise concerns regarding exploitation of the current employment status framework and will consult on addressing these.
To ask the Secretary of State for Transport, whether she has made an estimate of the (a) number of local authorities which have exempted blood bikes from the Road Traffic Regulation Act 1984, (b) cost of those exemptions individually and (c) savings from a national exemption.
To ask the Secretary of State for Transport, whether she has made an estimate of the (a) number of local authorities which have exempted blood bikes from the Road Traffic Regulation Act 1984, (b) cost of those exemptions individually and (c) savings from a national exemption.
Local authorities cannot extend the speed exemption in section 87 of The Road Traffic Regulation Act 1984 to ‘Blood Bikes’ or any other class of vehicle. Like the exemptions to red traffic lights and keep left / right signs in The Traffic Signs, Regulations and General Directions 2016, these emergency driving exemptions are a matter for Parliament. Consequently, no such calculations or estimates have been made.
To ask the Secretary of State for Transport, whether there has been any consideration given to designating blood bikes within the exemptions to the Road Traffic Regulation Act 1984, under section 87.
To ask the Secretary of State for Transport, whether there has been any consideration given to designating blood bikes within the exemptions to the Road Traffic Regulation Act 1984, under section 87.
There are no plans to give ‘blood bikes’ any road traffic exemptions or warning equipment. ‘Blood bikes’ provide a valuable courier service to the NHS, but they do not respond to emergencies and are not an emergency service. NHS Blood and Transplant provide an emergency blood service which is fully provided for in legislation should the supply of blood in a hospital blood bank require urgent unscheduled replenishment.
To ask the Secretary of State for Business and Trade, what assessment he has made of the potential implications for his policies on employment law of the adequacy of working rights of app-based (a) private hire drivers and (b) couriers.
To ask the Secretary of State for Business and Trade, what assessment he has made of the potential implications for his policies on employment law of the adequacy of working rights of app-based (a) private hire drivers and (b) couriers.
On Monday 21 October 2024, the Government published a comprehensive package of analysis on the impact of the Employment Rights Bill.
This is available at: http://www.gov.uk/guidance/employment-rights-bill-impact-assessments.
To ask the Secretary of State for Environment, Food and Rural Affairs, what his Department’s policy is on the transportation of live lobsters through (a) postal and (b) courier services within the UK.
To ask the Secretary of State for Environment, Food and Rural Affairs, what his Department’s policy is on the transportation of live lobsters through (a) postal and (b) courier services within the UK.
Animal welfare legislation protects all animals from being transported in a way likely to cause injury or suffering. Lobsters and other live decapod crustaceans are protected from injury or unnecessary suffering during transportation by a general duty of care provision in Article 4 of The Welfare of Animals (Transport) (England) Order 2006 (WATEO) and equivalent national legislation in Wales. WATEO requires that animals are transported in receptacles or means of transport under conditions (in particular with regard to space, ventilation, temperature and security) and with such supply of liquid and oxygen, as are appropriate for the species concerned.
To ask the Secretary of State for Transport, what recent steps she has taken to ensure adequate (a) working conditions and (b) pay for app-based (i) private hire drivers and (ii) couriers.
To ask the Secretary of State for Transport, what recent steps she has taken to ensure adequate (a) working conditions and (b) pay for app-based (i) private hire drivers and (ii) couriers.
In “Next Steps to Make Work Pay” the Department for Business and Trade committed to consulting on a simpler framework for employment status. As part of this consultation, it will also explore how to implement the targeted and specific manifesto commitments to enhance protections for self-employed workers.
Individuals are entitled to National Minimum Wage if they are considered a worker or employee under employment rights legislation - some app-based workers are self-employed so do not come in scope.
What steps she is taking to help improve road safety for gig economy couriers using two wheeled vehicles.
What steps she is taking to help improve road safety for gig economy couriers using two wheeled vehicles.
This Government have announced a £500 million road maintenance funding uplift for next year, as well as £300 million for active travel schemes. That will improve road conditions and safety for all road users, including delivery riders.
This Government have announced a £500 million road maintenance funding uplift for next year, as well as £300 million for active travel schemes. That will improve road conditions and safety for all road users, including delivery riders.
This Government have announced a £500 million road maintenance funding uplift for next year, as well as £300 million for active travel schemes. That will improve road conditions and safety for all road users, including delivery riders.
What steps she is taking to help improve road safety for gig economy couriers using two wheeled vehicles.
Two-wheeled couriers working in the gig economy experience more road dangers than average riders due to time pressures from employers. Research from University College London shows that gig economy riders are three times as likely to report damage to their vehicle and nearly twice as likely to report injury. What steps are being taken, including with employers of gig economy riders and other stake- holders, to protect gig economy riders and reduce dangers for them and other road users and pedestrians?
Two-wheeled couriers working in the gig economy experience more road dangers than average riders due to time pressures from employers. Research from University College London shows that gig economy riders are three times as likely to report damage to their vehicle and nearly twice as likely to report injury. What steps are being taken, including with employers of gig economy riders and other stake- holders, to protect gig economy riders and reduce dangers for them and other road users and pedestrians?
I am grateful to my hon. Friend for raising that important issue, which I know will be familiar to many Members across the House. In December, the Minister for Local Transport wrote to the main food delivery companies to remind them of the importance the Government place on the safety of food delivery riders and other road users and to remind them of their obligations. It is essential that delivery riders follow the highway code, despite the time pressure they are sometimes operating under.
I am grateful to my hon. Friend for raising that important issue, which I know will be familiar to many Members across the House. In December, the Minister for Local Transport wrote to the main food delivery companies to remind them of the importance the Government place on the safety of food delivery riders and other road users and to remind them of their obligations. It is essential that delivery riders follow the highway code, despite the time pressure they are sometimes operating under.
I am grateful to my hon. Friend for raising that important issue, which I know will be familiar to many Members across the House. In December, the Minister for Local Transport wrote to the main food delivery companies to remind them of the importance the Government place on the safety of food delivery riders and other road users and to remind them of their obligations. It is essential that delivery riders follow the highway code, despite the time pressure they are sometimes operating under.
Two-wheeled couriers working in the gig economy experience more road dangers than average riders due to time pressures from employers. Research from University College London shows that gig economy riders are three times as likely to report damage to their vehicle and nearly twice as likely to report injury. What steps are being taken, including with employers of gig economy riders and other stake- holders, to protect gig economy riders and reduce dangers for them and other road users and pedestrians?
I thank the Minister for her answer on the work the Government are doing with businesses to support people dealing with the consequences of the gig economy and road safety. Will she join with me in my work to ensure that the area around Baker Street is safer for residents, and will she work with me and residents around Baker Street to make the case to gig economy businesses that we need to do more on enforcement and on the regulation of these workers?
I thank the Minister for her answer on the work the Government are doing with businesses to support people dealing with the consequences of the gig economy and road safety. Will she join with me in my work to ensure that the area around Baker Street is safer for residents, and will she work with me and residents around Baker Street to make the case to gig economy businesses that we need to do more on enforcement and on the regulation of these workers?
My hon. Friend is absolutely right to raise concerns. Obviously, enforcement of the rules on using cycles and e-cycles is a matter for the police, but I would be very happy to meet her to discuss the issue.
My hon. Friend is absolutely right to raise concerns. Obviously, enforcement of the rules on using cycles and e-cycles is a matter for the police, but I would be very happy to meet her to discuss the issue.
My hon. Friend is absolutely right to raise concerns. Obviously, enforcement of the rules on using cycles and e-cycles is a matter for the police, but I would be very happy to meet her to discuss the issue.
I thank the Minister for her answer on the work the Government are doing with businesses to support people dealing with the consequences of the gig economy and road safety. Will she join with me in my work to ensure that the area around Baker Street is safer for residents, and will she work with me and residents around Baker Street to make the case to gig economy businesses that we need to do more on enforcement and on the regulation of these workers?
That this House celebrates the work of South West Blood Bikes as they complete their 350th delivery in support of Torbay and South Devon NHS Foundation Trust; recognises the vital role of their dedicated volunteers in providing this free emergency courier service across Devon, ensuring the timely transport of blood, medical samples, medicines, medical equipment, and donor breast milk; notes that, since December 2024, they have supported the Torbay and South Devon NHS Foundation Trust with medicine deliveries, and that they expanded delivery services in February 2025 to include the transportation of urgent laboratory samples and blood supplies; further notes that their volunteers have now travelled over 3,000 miles in total across Torbay and South Devon, with their support helping patients return home sooner and freeing up hospital beds for those in need; acknowledges the dedication of their four teams and fleet of 21 bikes and cars, working in coordination with the National Association of Blood Bikes to facilitate deliveries; commends the generosity of those who give their time to this life-saving service; and encourages those able to do so to support South West Blood Bikes.
That this House celebrates the work of South West Blood Bikes as they complete their 350th delivery in support of Torbay and South Devon NHS Foundation Trust; recognises the vital role of their dedicated volunteers in providing this free emergency courier service across Devon, ensuring the timely transport of blood,...
To ask the Secretary of State for Business and Trade, whether she has had discussions with delivery companies on ensuring that courier services are accessible for all.
To ask the Secretary of State for Business and Trade, whether she has had discussions with delivery companies on ensuring that courier services are accessible for all.
Ofcom is the independent regulator for the postal sector and publishes an Annual Monitoring Update setting out key data and trends in the postal sector and feedback on users’ experiences of UK postal services.
Under its 2022 Review of Regulation, Ofcom introduced a new consumer protection regulation on parcel companies to ensure all customers of delivery services, including those who may need extra support, are as smooth as possible and their needs are met.
I appreciate the hon. Member’s interest in ensuring a fair deal for his constituents. The Government’s universal service obligation on Royal Mail guarantees delivery of parcels at uniform rates throughout the UK, without any geographical restrictions. Where other courier businesses decide to serve should be a commercial decision for them.
I appreciate the hon. Member’s interest in ensuring a fair deal for his constituents. The Government’s universal service obligation on Royal Mail guarantees delivery of parcels at uniform rates throughout the UK, without any geographical restrictions. Where other courier businesses decide to serve should be a commercial decision for them.
Whether she has had discussions with courier services on deliveries to isolated rural areas.