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To ask the Secretary of State for the Home Department what the cost of rebranding the Identity and Passport Service to Her Majesty's Passport Office will be.
To ask the Secretary of State for the Home Department what the cost of rebranding the Identity and Passport Service to Her Majesty's Passport Office will be.
[holding answer 21 May 2013]: Her Majesty's Passport Office undertook rebranding in line with all Government Departments and Agencies following the new HM Government Corporate Identity requirements, which are designed to provide a cohesive, cost-effective and consistent approach to Government branding.
In line with the rebranding Her Majesty's Passport Office took the opportunity to change its name from "Identity and Passport Office". The cost of this was £78,600.
My hon Friend the Minister of State for Immigration (Mark Harper) has today made the following Written Ministerial Statement:
The Identity and Passport Service (now renamed Her Majesty’s Passport Office) Annual Report and Accounts 2012-13 has been laid before the House today and copies are available in the Vote Office.
My hon Friend the Minister of State for Immigration (Mark Harper) has today made the following Written Ministerial Statement:
The Identity and Passport Service (now renamed Her Majesty’s Passport Office) Annual Report and Accounts 2012-13 has been laid before the House today and copies are available in the Vote Office.
The Identity and Passport Service—now renamed Her Majesty’s Passport Office—annual report and accounts 2012-13 has been laid before the House today and copies are available in the Vote Office.
The Identity and Passport Service—now renamed Her Majesty’s Passport Office—annual report and accounts 2012-13 has been laid before the House today and copies are available in the Vote Office.
To ask the Secretary of State for the Home Department whether the Identity and Passport Office has received any complaints regarding the certification of copy birth, marriage, civil partnership or death certificates by Post Office Ltd through their Document Certification service in the last three years.
[156869]
To ask the Secretary of State for the Home Department whether the Identity and Passport Office has received any complaints regarding the certification of copy birth, marriage, civil partnership or death certificates by Post Office Ltd through their Document Certification service in the last three years.
[156869]
I refer my hon. Friend to my answer of 3 June 2013, Official Report, column 915W.
(2) what contact the Identity and Passport Office has had with Post Office Ltd concerning the Document Certification Service; and if she will publish any such correspondence.
[156837]
Mrs Laing:
(2) what contact the Identity and Passport Office has had with Post Office Ltd concerning the Document Certification Service; and if she will publish any such correspondence.
[156837]
Mrs Laing:
The policy of the General Register Office is that when evidence is required of a birth, marriage, civil partnership or death, an official certified copy—issued either by the General Register Office or by the local register office for the district where the event took place—should be used.
Her Majesty’s Passport Office, formerly the Identity and Passport Service, has only received representations from the Notaries Society concerning Post Office Ltd’s Document Certification Service in the last three years.
There have been a number of business liaison meetings between Her Majesty’s Passport Office and Post Office Ltd, where the Document Certification Service has been one of the topics discussed. There has been no specific written correspondence relating to this topic.
With effect from 13 May 2013, the Identity and Passport Service (IPS) will be renamed and its functions carried out under the name of Her Majesty’s Passport Office.
The new title reflects the role of Her Majesty’s Passport Office in issuing passports to citizens of the United Kingdom on behalf of...
With effect from 13 May 2013, the Identity and Passport Service (IPS) will be renamed and its functions carried out under the name of Her Majesty’s Passport Office.
The new title reflects the role of Her Majesty’s Passport Office in issuing passports to citizens of the United Kingdom on behalf of...
My honourable friend the Minister of State for Immigration (Mark Harper) has today made the following Written Ministerial Statement.
With effect from 13 May 2013, the Identity and Passport Service (IPS) will be renamed and its functions carried out under the name of Her Majesty’s Passport Office.
The new title reflects...
My honourable friend the Minister of State for Immigration (Mark Harper) has today made the following Written Ministerial Statement.
With effect from 13 May 2013, the Identity and Passport Service (IPS) will be renamed and its functions carried out under the name of Her Majesty’s Passport Office.
The new title reflects...
To ask the Secretary of State for the Home Department what estimate she has made of staffing levels at the (a) UK Border Agency, (b) UK Border Force and (c) Identity and Passport Service in (i) 2013, (ii) 2014 and (iii) 2015.
[146925]
To ask the Secretary of State for the Home Department what estimate she has made of staffing levels at the (a) UK Border Agency, (b) UK Border Force and (c) Identity and Passport Service in (i) 2013, (ii) 2014 and (iii) 2015.
[146925]
[holding answer 11 March 2013]: The latest Home Office business plan, published in May 2012 and updated annually, contains planned numbers of paid full-time equivalent staff in its business areas for the end of March 2013. It is available on the Home Office website.
http://www.homeoffice.gov.uk/publications/about-us/corporate-publications/business-plan/business-plan-2012-15/business-plan-doc
The Home Office keeps its workforce plans under regular review.
To ask the Secretary of State for the Home Department how many staff were employed at the (a) UK Border Agency, (b) UK Border Force and (c) Identity and Passport Service in January (i) 2011 and (ii) 2010.
[145588]
To ask the Secretary of State for the Home Department how many staff were employed at the (a) UK Border Agency, (b) UK Border Force and (c) Identity and Passport Service in January (i) 2011 and (ii) 2010.
[145588]
[holding answer 1 March 2013]: The information is as follows:
As at 31 January 2010:
(a) There were 15,864 full-time equivalent (FTE) staff employed at the UK Border Agency.
(b) There were 8,725 full-time equivalent (FTE) staff employed at UK Border Force.
(c) There were 4,366 full-time equivalent (FTE) staff employed at the Identity and Passport Service.
As at 31 January 2011:
(a) There were 14,699 full-time equivalent (FTE) staff employed at the UK Border Agency.
(b) There were 8,438 full-time equivalent (FTE) staff employed at UK Border Force.
(c) There were 3,987 full-time equivalent (FTE) staff employed at Identity and Passport Service.
Full-time equivalent means that part-timers are counted by the proportion of full-time hours they work, so that a part-timer working half the time of an equivalent full-timer would count as 0.5 FTE.
Data for UK Border Agency and UK Border Force as recorded on central personnel system ADELPHI, adjusted to include the UK Border Agency work force serving abroad paid via the Foreign and Commonwealth Office.
Data for the Identity and Passport Service as recorded on data view, the Home Office’s source for the Office for National Statistics compliant monthly snapshot corporate Human Resources data.
To ask the Secretary of State for the Home Department how many staff are currently employed at the (a) UK Border Agency, (b) UK Border Force and (c) Identity and Passport Service.
[145589]
To ask the Secretary of State for the Home Department how many staff are currently employed at the (a) UK Border Agency, (b) UK Border Force and (c) Identity and Passport Service.
[145589]
[holding answer 1 March 2013]: The information is as follows:
As at 31 January 2013:
(a) There were 13,457 full-time equivalent (FTE) staff employed at the UK Border Agency.
(b) There were 7,827 full-time equivalent (FTE) staff employed at UK Border Force.
(c) There were 3,440 full-time equivalent (FTE) staff employed at the Identity and Passport Service.
Full-time equivalent means that part-timers are counted by the proportion of full-time hours they work, so that a part-timer working half the time of an equivalent full-timer would count as 0.5 FTE.
Data for UK Border Agency and UK Border Force as recorded on central personnel system ADELPHI, adjusted to include the UK Border Agency work force serving abroad paid via the Foreign and Commonwealth Office.
Data for the Identity and Passport Service as recorded on data view, the Home Office’s source for the Office for National Statistics compliant monthly snapshot corporate Human Resources data.
To ask the Secretary of State for the Home Department how many senior members of staff at the (a) UK Border Force, (b) UK Border Agency and (c) Identity and Passport Service she expects will receive bonuses in 2012.
[144997]
To ask the Secretary of State for the Home Department how many senior members of staff at the (a) UK Border Force, (b) UK Border Agency and (c) Identity and Passport Service she expects will receive bonuses in 2012.
[144997]
As was the policy under the previous Government, the Home Office follows Cabinet Office guidelines to assess the performance of its senior members of staff. This assessment takes place after the performance year, which runs from 1 April 2012 to 31 March 2013, ends; we expect the assessment therefore for the 2012-13 performance year to take place in late spring.
To ask the Secretary of State for the Home Department what representations the Identity and Passport Service has received from people who find it distressing to remove their glasses when required to do so by the Identity and Passport Service.
[122785]
To ask the Secretary of State for the Home Department what representations the Identity and Passport Service has received from people who find it distressing to remove their glasses when required to do so by the Identity and Passport Service.
[122785]
Passport applicants are recommended to remove their glasses for the passport photographs in order to prevent glare and to prevent the frames of the glasses from covering the applicant's eyes. This will help to ensure that the photograph meets the relevant
international standards and may help to prevent delays to the processing of the application. There is no record of representations being received on this subject.
To ask the Secretary of State for the Home Department what progress the Identity and Passport Service has made in reviewing gender markers in passports; and when she plans to publish the outcome of this review.
[119084]
To ask the Secretary of State for the Home Department what progress the Identity and Passport Service has made in reviewing gender markers in passports; and when she plans to publish the outcome of this review.
[119084]
The "Advancing transgender equality: a plan for action" published by the Home Office in December 2011, indicated that a review would be undertaken on how gender identification is represented in passport application forms and passports.
The review is being carried out by the Identity and Passport Service and will meet the timeline, set out in the action plan, to report by the end of February 2013. The outcome of the review will form part of the Government's response in reporting progress on the transgender equality plan.
My honourable friend the Minister of State for Immigration (Damian Green) has today made the following Written Ministerial Statement.
The Identity and Passport Service annual report and accounts 2011-12 has been laid before the House today. Copies are available in the Vote Office.
My honourable friend the Minister of State for Immigration (Damian Green) has today made the following Written Ministerial Statement.
The Identity and Passport Service annual report and accounts 2011-12 has been laid before the House today. Copies are available in the Vote Office.
The Identity and Passport Service annual report and accounts 2011-12 has been laid before the House today. Copies are available in the Vote Office.
The Identity and Passport Service annual report and accounts 2011-12 has been laid before the House today. Copies are available in the Vote Office.
To ask the Secretary of State for the Home Department how many posts have been (a) advertised and (b) filled in each of the Identity and Passport Service's main application centres since May 2011.
[107776]
To ask the Secretary of State for the Home Department how many posts have been (a) advertised and (b) filled in each of the Identity and Passport Service's main application centres since May 2011.
[107776]
Since May 2011, the Identity and Passport Service has placed adverts for 482 vacancies in total; to date 144 of these posts have been filled. These vacancies are in the main, due to attrition and not the creation of new posts.
It is not possible to provide information on specific application centres without incurring disproportionate costs.
To ask the Secretary of State for the Home Department how much money the Identity and Passport Service has refunded to customers in circumstances where agreed levels of service were not met in the last 12 months.
To ask the Secretary of State for the Home Department how much money the Identity and Passport Service has refunded to customers in circumstances where agreed levels of service were not met in the last 12 months.