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To ask the Secretary of State for Science, Innovation and Technology, if she will hold discussions with (a) Starlink and (b) O2 on data protection.
To ask the Secretary of State for Science, Innovation and Technology, if she will hold discussions with (a) Starlink and (b) O2 on data protection.
All organisations providing services in the UK must comply with the UK’s data protection legislation, which is enforced independently of Government by the Information Commissioner.
To ask the Secretary of State for Science, Innovation and Technology, pursuant to the Answer of 13 November 2025 to Question 87855, whether her Department has had discussions with Ofcom on price transparency in contracts provided by O2.
To ask the Secretary of State for Science, Innovation and Technology, pursuant to the Answer of 13 November 2025 to Question 87855, whether her Department has had discussions with Ofcom on price transparency in contracts provided by O2.
Further to my answer of 13 November 2025, and following my letter to Ofcom’s CEO of 31st October, the Department for Science, Innovation and Technology is continuing to engage with Ofcom on pricing transparency.
Ofcom publicly shared disappointment with O2’s decision, which went against the spirit of the January 2025 changes. Ofcom also reminded telecom companies of their regulatory responsibilities to maintain fair pricing and transparency. The Secretary of State has asked Ofcom what more can be done to go further, faster to ensure that people are getting a fair deal.
To ask the Secretary of State for Science, Innovation and Technology, what discussions her Department has had with Ofcom on mid-contract price increases by O2, in the context of levels of rises set out in customers’ contracts.
To ask the Secretary of State for Science, Innovation and Technology, what discussions her Department has had with Ofcom on mid-contract price increases by O2, in the context of levels of rises set out in customers’ contracts.
The Secretary of State met and wrote to Ofcom’s CEO on 31st October to ask for its assessment of telecoms consumer protections and what could be done further, faster on transparent and fair pricing. The Secretary of State made clear that it is imperative that people feel empowered when interacting with the telecoms market, and that they can be confident they are getting a fair deal. The letter set out a number of potential measures for Ofcom to consider.
My department will continue working closely with Ofcom to ensure telecom contracts remain fair and transparent.
To ask the Secretary of State for Energy Security and Net Zero, when the management of the Data Communications Company's smart meter network will transfer from O2 to Vodafone.
To ask the Secretary of State for Energy Security and Net Zero, when the management of the Data Communications Company's smart meter network will transfer from O2 to Vodafone.
The transfer will occur from 2025 until the end of 2033, when the smart metering communications service in the Central and South regions of Great Britain will have been transitioned to a 4G service using the Vodafone network.
That this House notes the recent decision by O2 to increase their mobile phone tariff for recent customers by 11.7 per cent from April 2022; further notes O2's failure in customer correspondence to highlight the total increase, instead choosing to reference their annual 3.9 per cent rise and indicate the additional RPI figure increase, which is 7.8 per cent; acknowledges that this is the latest substantial increase to hit hard pressed working families along with rising fuel costs, mortgage increases, energy costs, increasing National Insurance Contributions and rising food bills; and calls on the Government to revise plans for increases over which it has control to help deal with this series of impending financial setbacks that will be faced by millions of UK citizens.
That this House notes the recent decision by O2 to increase their mobile phone tariff for recent customers by 11.7 per cent from April 2022; further notes O2's failure in customer correspondence to highlight the total increase, instead choosing to reference their annual 3.9 per cent rise and indicate the...
To ask the Secretary of State for Digital, Culture, Media and Sport, what discussions she has had with representatives of O2 on their proposal to not reintroduce roaming charges for UK residents travelling in the EU.
To ask the Secretary of State for Digital, Culture, Media and Sport, what discussions she has had with representatives of O2 on their proposal to not reintroduce roaming charges for UK residents travelling in the EU.
Ministers and officials have regular discussions with senior representatives of mobile operators on a range of issues, including on the issue of mobile roaming, and the government will continue to promote a competitive marketplace that serves the interests of consumers.
I welcome the recent decision by VirginMedia and O2 to keep roaming free, meaning UK citizens can still use their mobile data, calls and texts across Europe with no extra charges.
My Lords, with the leave of the House, I will repeat a Statement made by my right honourable friend the Secretary of State in the other place. The Statement is as follows:
“Mr Speaker, with your permission, I would like to make a Statement to the House about connectivity and our...
My Lords, with the leave of the House, I will repeat a Statement made by my right honourable friend the Secretary of State in the other place. The Statement is as follows:
“Mr Speaker, with your permission, I would like to make a Statement to the House about connectivity and our...
My Lords, I am grateful to the Minister for repeating the Statement made in another place. Before I start on a detailed response, I should say that I find it hard to work out exactly what has been announced today. The money that the Minister was talking about was already...
My Lords, I am grateful to the Minister for repeating the Statement made in another place. Before I start on a detailed response, I should say that I find it hard to work out exactly what has been announced today. The money that the Minister was talking about was already...
My Lords, on these Benches, we welcome the Statement in so far as it goes, but we also note that it is not yet a done deal. I had the privilege to chair your Lordships’ Rural Economy Committee. We very quickly discovered that, on connectivity, rural areas have been left...
My Lords, on these Benches, we welcome the Statement in so far as it goes, but we also note that it is not yet a done deal. I had the privilege to chair your Lordships’ Rural Economy Committee. We very quickly discovered that, on connectivity, rural areas have been left...
My Lords, I am grateful to both noble Lords on the Benches opposite for their welcome for this announcement, despite the numerous questions raised. I was expecting one noble Lord to raise the subject of coverage in your Lordships’ House, where we all struggle with the signal, but maybe that...
My Lords, I am grateful to both noble Lords on the Benches opposite for their welcome for this announcement, despite the numerous questions raised. I was expecting one noble Lord to raise the subject of coverage in your Lordships’ House, where we all struggle with the signal, but maybe that...
My Lords, I thank my noble friend for repeating the Statement this afternoon. I stress my disappointment at the timetable—it could perhaps be a little more ambitious.
Will my noble friend clarify one remark she made? I understood her to say that commercial mobile phone networks will have access, when this...
My Lords, I thank my noble friend for repeating the Statement this afternoon. I stress my disappointment at the timetable—it could perhaps be a little more ambitious.
Will my noble friend clarify one remark she made? I understood her to say that commercial mobile phone networks will have access, when this...
I thank my noble friend for her question. She describes the North York Moors as “super sparse”; I would say they were super beautiful when I was last there. On using the emergency services infrastructure, I will write to my noble friend if my understanding is incorrect, but where she...
I thank my noble friend for her question. She describes the North York Moors as “super sparse”; I would say they were super beautiful when I was last there. On using the emergency services infrastructure, I will write to my noble friend if my understanding is incorrect, but where she...
My Lords, the noble Baroness remarked that the impact on your Lordships’ House had not been raised. I would like to raise the impact on my house—I declare an interest in having a property on a hillside in Wales with very limited mobile coverage provided by, I think, one company,...
My Lords, the noble Baroness remarked that the impact on your Lordships’ House had not been raised. I would like to raise the impact on my house—I declare an interest in having a property on a hillside in Wales with very limited mobile coverage provided by, I think, one company,...
I will try to clarify those issues for the noble Lord. This Statement is purely about mobile coverage in rural areas. The Government have made a number of other important Statements on broadband
investment, again focusing on those parts of the country least well served today, but the two are...
I will try to clarify those issues for the noble Lord. This Statement is purely about mobile coverage in rural areas. The Government have made a number of other important Statements on broadband
investment, again focusing on those parts of the country least well served today, but the two are...
My Lords, the Minister leads me very neatly on to my question. It is important that we remember previous pledges, one in particular about broadband. When standing for the leadership of the Conservative Party, the Prime Minister described the previous Prime Minister’s pledge to have full- fibre broadband in all...
My Lords, the Minister leads me very neatly on to my question. It is important that we remember previous pledges, one in particular about broadband. When standing for the leadership of the Conservative Party, the Prime Minister described the previous Prime Minister’s pledge to have full- fibre broadband in all...
On this side of the House—obviously, I cannot regulate other sides—we certainly do not think it laughably unambitious. Superfast broadband coverage reached 96% of premises in April this year, which is up from 45% in 2010. That means that over 5 million additional homes and businesses have superfast broadband available,...
On this side of the House—obviously, I cannot regulate other sides—we certainly do not think it laughably unambitious. Superfast broadband coverage reached 96% of premises in April this year, which is up from 45% in 2010. That means that over 5 million additional homes and businesses have superfast broadband available,...
My Lords, I have often nagged away about this subject because it is vital to international competitiveness and modern public services. I welcome the Statement, our industry’s initiative and the mast sharing that seems to be implicit in what we have heard today. However, can I press my noble friend...
My Lords, I have often nagged away about this subject because it is vital to international competitiveness and modern public services. I welcome the Statement, our industry’s initiative and the mast sharing that seems to be implicit in what we have heard today. However, can I press my noble friend...
I think I will need to write to my noble friend with some of the detail on her questions. I understand that the areas that will miss out are genuinely those which are both extremely sparsely populated and look more like the top of a mountain—that is, from a physical...
I think I will need to write to my noble friend with some of the detail on her questions. I understand that the areas that will miss out are genuinely those which are both extremely sparsely populated and look more like the top of a mountain—that is, from a physical...
My Lords, I declare an interest as chairman of the Cumbrian local enterprise organisation, which probably contains a lot of tops of mountains. The area will probably be, according to independent analysis, the most affected by Brexit of any part of Britain. One of the themes of our efforts to...
My Lords, I declare an interest as chairman of the Cumbrian local enterprise organisation, which probably contains a lot of tops of mountains. The area will probably be, according to independent analysis, the most affected by Brexit of any part of Britain. One of the themes of our efforts to...