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Written question asked by Lord Jopling (Conservative), in the House of Lords. It was answered by Lord Davies of Oldham (Labour) on Monday, 20 March 2006.


Aviation: Lost Luggage

Question
Whether they have made any representations to the Spanish authorities concerning the repeated incidents of luggage in transit between Iberia flights at Madrid airport being delayed or lost.
Answer

No. The Government have no locus to intervene in disputes on the level of service provided by a particular airline or ground service provider.Legislation protecting passenger rights in respect of lost, damaged or delayed baggage is covered under the 1999 Montreal Convention which came into force in June 2004, and provides the basis upon which passengers may seek compensation from airlines.


Secondary information

Type
Written question
Reference
4563; 680 c4WA
Session
2005-06
Subjects
Airports Airlines Lost property Standards Spain Iberia Baggage
Link
View this Written question on www.publications.parliament.uk