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Written question asked by Rob Marris (Labour) on Thursday, 10 January 2008, in the House of Commons. It was due for an answer on Monday, 28 January 2008. It was answered by Liam Byrne (Labour) on Monday, 28 January 2008 on behalf of the Home Office.


Departmental Telephone Service

Question
To ask the Secretary of State for the Home Department how many 0845 or similar cost telephone numbers are used by (a) her Department and (b) related departmental bodies for public access to services.
Answer

The information requested is shown in the following table.

Number Purpose Type
0870 521 0410 Passport advice line Phone
0870 240 8090 Passport advice line (Text Phone Service) Minicon
0870 243 4477 Passport inquiries for High Street Partners Phone
0870 243 1902 Passport Complaints Phone
0870 909 0778 Criminal Records Bureau Disclosure dispute line Phone
0870 125 1256 Siemens Business Services Query Letters Phone
0870 909 0844 Criminal Records Bureau Disclosure application line Phone
0870 909 0223 Criminal Records Bureau Welsh Language Line Phone
0870 909 0344 Criminal Records Bureau Minicon
0870 241 4680 Home Office's mailing house, Prolog Phone
0870 241 4786 Home Office's mailing house, Prolog Fax
0870 220 2000 TOGETHER (advice line for practitioners on tackling antisocial behaviour). Phone
0870 336 9031 Contact Private Office to Jacqui Smith Fax
0870 336 9032 Contact Private Office to Lord West Fax
0870 336 9033 Contact Private Office to Vernon Coaker Fax
0870 336 9034 Contact Private Office to Liam Byrne Fax
0870 336 9035 Contact Private Office to Tony McNulty Fax
0870 336 9036 Contact Private Office to Meg Hillier Fax
0870 336 9048 Contact Parliamentary Team Fax
0870 336 9045 Contact Ministers' Special Advisers Fax
0870 336 9041 Contact Private Office Management Support Unit Fax
0870 336 9037 Contact Permanent Secretary's Office Fax
0870 243 0100 Security Industry Authority Phone
0845 010 6677 Employers1 Helpline Phone
0845 039 8002 PROSPECTS helpline Phone
0845 601 2298 BIA Evidence and Enquiry line Phone
0870 240 3781 Immigration Enquiry Bureau (enforcement and removals -recorded message only) Phone
0845 300 2002 Independent Police Complaints Commission Phone
0870 909 0811 Criminal Records Bureau General Inquiries Phone
0870 909 0822 Criminal Records Bureau Registration Information Line Phone
0845 602 1739 Enquiries about asylum support applications Phone
0870 606 7766 Immigration Enquiry Bureau Phone
0870 241 0645 Requests for immigration application forms Phone
0845 010 5200 Nationality telephone enquiries Phone
0870 521 0224 BIA Work Permits Literature Order Line Phone
0845 600 0914 Asylum Support Customer Contact Centre Phone
0870 241 6523 Enquiries about the work of the BIA Complaints Unit and advice to callers about how to complain Phone

Secondary information

Type
Written question
Reference
471 c94-6W; 179202
Session
2007-08
Subjects
Home Office Telephone services
Link
View this Written question on www.publications.parliament.uk