Written question asked by Oliver Letwin (Conservative) on Monday, 19 October 2009, in the House of Commons. It was due for an answer on Wednesday, 21 October 2009. It was answered by Stephen Timms (Labour) on Monday, 26 October 2009 on behalf of the Treasury.
Revenue and Customs: Telephone Services
- Question
- To ask the Chancellor of the Exchequer whether HM Revenue and Customs (HMRC) accrued revenue in the last three months from callers to HMRC 08 telephone numbers being kept on line while waiting to be answered.
- Answer
-
HM Revenue and Customs' (HMRC) centrally managed network of contact centres has received no revenue in respect of its use of 08 telephone numbers. HMRC's contact centre policy is to provide as quick and efficient service as possible.
Secondary information
- Type
- Written question
- Reference
- 498 c75W;498 c73W; 295035
- Session
- 2008-09
- Subjects
- Telephone services Revenue and Customs
- Link
- View this Written question on www.publications.parliament.uk
Librarians' tools
- Timestamp
- 2013-11-25 00:51:10 +0000
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