Oral question asked in the House of Lords, by Baroness Kramer (Liberal Democrat). It was answered on Monday, 5 March 2012.
Insurance: Payment Protection Insurance
- Question
- My Lords, is the Minister aware of an issue raised by the Building Societies Association—that these claims companies are pursuing claims supposedly on behalf of individuals but against lenders where the product in question was never sold? By the time a lender and the ombudsman have spent money proving no sale, future borrowers are out of pocket because of the cost created. Can something be done to stem this growing practice?
- Answer
-
My noble friend is right to draw attention to another example of abuse. Where such abuses are brought to our attention, we remove companies from the list of those which are able to offer these services. Again, I emphasise that regulations and protection for the consumer are in place. We possibly need greater awareness among consumers of their rights, and I shall certainly take that back.
Secondary information
- Type
- Oral question
- Reference
- 735 c1549-50
- Session
- 2010-12
- Oral question type
- Supplementary
- Chamber / Committee
- House of Lords chamber
- Subjects
- Compensation Consumers Credit Insurance Misrepresentation Claims management services
- Link
- View this Oral question on www.publications.parliament.uk
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- Timestamp
- 2023-12-13 16:06:33 +0000
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