Written question asked by Lord Carlile of Berriew (Liberal Democrat), in the House of Commons. It was due for an answer on Monday, 22 January 1996. It was answered by Angela Knight (Conservative) on Monday, 22 January 1996 on behalf of the Treasury.

Treasury

Question: If he will implement the recommendations of the Government's 1989 review of banking services to provide for (a) the power of a bank to withdraw any complaint which has wide ramifications or raises important legal issue from the Banking Ombudsman's jurisdiction to be exercised only with the concurrence of the Ombudsman, (b) compulsory production by a bank of any relevant documents of information and (c) publication of information about a complaint if a customer consents. - (Holding answer 18 January 1996).

Secondary information