Written question asked by Helen Jackson (Labour), in the House of Commons. It was due for an answer on Monday, 17 March 1997. It was answered by James Clappison (Conservative) on Monday, 17 March 1997 on behalf of the Department of the Environment.

Dept of the Environment

Question: What consultation Ofwat has held with non-metered householders about the costs to them of free meter installation.

Answer: Mrs. Jackson: To ask the Secretary of State for the Environment what consultation the Office of Water Supply has held with non-metered householders about the costs to them of free meter installation. [20093] Mr. Clappison: Since price limits were set by the Director General of Water Services in 1994, he informs me that there have been no costs to unmeasured household customers associated with companies' subsequent introduction of free meter installation. The director has not therefore specifically consulted about this. Ofwat liaises on a day to day basis with its ten customer service committees about matters affecting customers.

Secondary information