Written question asked by Douglas Alexander (Labour) on Monday, 18 May 1998, in the House of Commons. It was due for an answer on Tuesday, 19 May 1998. It was answered by Lord Reid of Cardowan (Labour) on Tuesday, 19 May 1998 on behalf of the Ministry of Defence.

Ministry of Defence

Question: To ask the Secretary of State for Defence, what key targets have been set for the Logistics Support Services Agency for 1998-99.

Answer: Mr. Alexander: To ask the Secretary of State for Defence what key targets have been set for the Logistics Support Services Agency for 1998-99. [43073] Dr. Reid: The Logistics Support Services Agency's Key Targets for the Financial Year 1998-99 are: Business Strategy KT 1--To produce 85% of all deliverables by the target date agreed with the sponsor. KT 2--To deliver 80% of all outputs at the cost agreed with the sponsor. KT 3--To produce 90% of all deliverables to the sponsor's complete satisfaction. KT 4--To achieve a 3% reduction in the cost of a productive hour. Quality Strategy KT 5--To succeed at the triennial re-certification and surveillance to BS EN ISO 9001 by 30 September 1998.

Secondary information