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Written question asked by James Clappison (Conservative) on Wednesday, 7 November 2001, in the House of Commons. It was due for an answer on Monday, 12 November 2001. It was answered by Nicholas Brown (Labour) on Monday, 12 November 2001 on behalf of the Department for Work and Pensions.


Dept for Work and Pensions

Question
To ask the Secretary of State for Work and Pensions, what his Department's policy is for dealing with claimants who act in a threatening or violent manner towards Benefits Agency staff.
Answer

Mr. Clappison: To ask the Secretary of State for Work and Pensions what his Department's policy is for dealing with claimants who act in a threatening or violent manner towards Benefits Agency staff. [14235] Mr. Nicholas Brown: Ministers and senior management have made clear that we will take determined action against customers who in any way threaten, attack or abuse our staff.


Secondary information

Type
Written question
Reference
374 c579W; 14235
Session
2001-02
Subjects
Bullying Staff Offices Social security benefits Security Violence Social Security Benefits Agency
Link
View this Written question on www.publications.parliament.uk