Written question asked by David Madel (Conservative) on Monday, 24 January 2000, in the House of Commons. It was due for an answer on Monday, 7 February 2000. It was answered by Angela Eagle (Labour) on Monday, 7 February 2000 on behalf of the Department of Social Security.

Dept of Social Security

Question: To ask the Secretary of State for Social Security, When the new arrangements for contact between the public and the Child Support Agency at a local level will begin operating; and if he will make a statement. (Failed OPQ). - Inc figures.

Answer: Sir David Madel: To ask the Secretary of State for Social Security when the new arrangements for contact between the public and the Child Support Agency at a local level will begin operating; and if he will make a statement. [107211] Angela Eagle: The CSA is currently rolling out a programme of face-to-face customer service across the country. This will be completed by March this year, when there will be 600 staff in 86 locations providing face-to-face interviews.

Secondary information