Written question asked by Ross Cranston (Labour) on Wednesday, 29 January 2003, in the House of Commons. It was due for an answer on Wednesday, 5 February 2003. It was answered by Melanie Johnson (Labour) on Wednesday, 5 February 2003 on behalf of the Department of Trade and Industry.

Dept of Trade and Industry

Question: To ask the Secretary of State for Trade and Industry, whether Dudley will be included in the pilot projects for Consumer Direct.

Answer: Ross Cranston: To ask the Secretary of State for Trade and Industry whether Dudley will be included in the pilot projects for Consumer Direct. [95215] Miss Melanie Johnson: Local authorities will be invited later this year to prepare collaborative proposals for delivering Consumer Direct, via a regional approach. Pathfinder regions or nations will be selected on the basis of evaluation criteria that will be published at that time. A core specification for the new helpline, setting out eg minimum standards and service levels, is currently being developed.

Secondary information

Type: Written question
Reference: 95215; 399 c269W
Session: 2002-03
Subjects: Consumers Local government Pilot schemes Protection Telephone services Trading standards Consumer Direct Dudley
Link: View this Written question on www.publications.parliament.uk