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Written question asked by Judy Mallaber (Labour) on Monday, 15 November 2004, in the House of Commons. It was due for an answer on Thursday, 18 November 2004. It was answered by Tony McNulty (Labour) on Thursday, 18 November 2004 on behalf of the Department for Transport.


Dept for Transport

Question
To ask the Secretary of State for Transport, how many passenger complaints have been made to each of the privatised rail companies in the last year; and how many were made in the previous year. - Ref to "National Rail Trends Yearbook 2003-2004", in the Library.
Answer

Judy Mallaber: To ask the Secretary of State for Transport how many passenger complaints have been made to each of the privatised rail companies in the last year; and how many were made in the previous year. [199197] Mr. McNulty: Complaints rate per 100,000 passenger journeys data is published in the Strategic Rail Authority's "National Rail Trends Yearbook 2003-2004", a copy of which is held in the Library of the House.


Secondary information

Type
Written question
Reference
199197; 426 c1853-4W;426 c1857-8W
Session
2003-04
Subjects
Complaints Private sector Railways Passengers Train operating companies
Contains statistics
Yes
Link
View this Written question on www.publications.parliament.uk