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Written question asked by Judy Mallaber (Labour) on Monday, 15 November 2004, in the House of Commons. It was due for an answer on Thursday, 18 November 2004. It was answered by Tony McNulty (Labour) on Thursday, 18 November 2004 on behalf of the Department for Transport.


Dept for Transport

Question
To ask the Secretary of State for Transport, what refunds each of the privatised rail companies have given for poor punctuality and service in each of the last three years.
Answer

Judy Mallaber: To ask the Secretary of State for Transport what refunds each of the privatised rail companies have given for poor punctuality and service in each of the last three years. [199198] Mr. McNulty: Train operating companies (TOCs) provide compensation to passengers in accordance with their Passenger's Charters. TOCs are not required to provide information to Government on the amounts of compensation given.


Secondary information

Type
Written question
Reference
199198; 426 c1854W;426 c1858W
Session
2003-04
Subjects
Private sector Railways Passengers Standards Repayments Train operating companies
Link
View this Written question on www.publications.parliament.uk