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Ministry of Defence;Defence Estate Organisation

Answer

Mr. Menzies Campbell: To ask the Secretary of State for Defence if he will list (a) those targets of the Defence Estates organisation for 1998-99 which (i) were and (ii) were not achieved, giving the factors affecting the outcome in each case and (b) action taken by the agency to improve target achievement performance in 1999-2000; and if he will make a statement. [111725] Dr. Moonie: This is a matter for the Chief Executive of the Defence Estates agency. I have asked the Chief Executive to write to the right hon. and learned Member. Letter from Ian Andrews to Mr. Menzies Campbell, dated 6 March 2000: The Secretary of State for Defence has asked me to reply to your recent Parliamentary Question on the targets set for the Defence Estate Organisation. Detailed below are the Defence Estates (formerly the Defence Estate Organisation) published Key Targets for 1998/1999: _________________________________________________________________________________________________. Target Subject Status Key Target 1 Establish cost of disposals (including Achieved internal costs and consultancy fees, but not Works in Aid) as a percentage of disposal receipts and set targets for improvement Key Target 2 Achieve gross disposal receipts of £150m Achieved Key Target 3 Complete transfer of title to new owner of Not Achieved 90% of disposals within 3 years of property being passed to DEO for disposal. Key Target 4 Complete initial assessment against Achieved Business Excellence Model. Key Target 5 Complete Internal Investors in People (IIP) and external customer survey and submit reports to the Owner's Advisory Board, together with proposed targets for improvement: a. Internal IIP process Achieved b. External customer survey Achieved Key Target 6 Appointments for external Project Managers for capital works projects: a. 99% achievement within 1 month for Achieved appointments made through Term Commissions or Partnering arrangements. b. 90% achievement within 5 months for all Achieved appointments. _________________________________________________________________________________________________. It was not possible to achieve KT3 due to the legacy of sites in the disposal programme. The actual figure achieved for sites sold during 1998/1999, was 77 per cent. The 1998/1999 Annual Report & Accounts for Defence Estates was published on 2 November 1999, and a copy placed in the library of the House of Commons on 2 November 1999. The Agency's Key Targets for 1998/1999 reflected an organisation in transition. This was a period during which the Agency necessarily committed itself to essential internal restructuring to accommodate the recommendations of the Strategic Defence Review (SDR). It was also necessary for the Agency to improve its focus on the needs of its customers and other stakeholders. The 1999/2000 Key Targets reflected this. Specifically, they addressed the need to establish a corporate management strategy for the estate, the development of a new construction procurement model and to improve the process for the disposal of surplus buildings and land. The published Key Targets for 1999/2000 are: Key Target 1: To demonstrate an improvement of 10% (over the figure for 1998/1999) in the level of customer satisfaction with the services provided by the Agency as measured by the 1999/2000 customer survey. Key Target 2: To achieve net disposal receipts of £235M. Key Target 3: To let three pilot Prime Contracts by 31 March 2000. Key Target 4: To publish a strategy for the management of the Defence Estate by 31 December 1999. I hope this is helpful.

Secondary information

Type

Written question

Reference

111725; 345 c690W

Session

1999-00

Subjects

Standards Defence Estate Organisation

Contains statistics

Yes