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Legal Services Bill [Lords]

My hon. Friend makes the very important point that the improvement made in recent years by the Legal Complaints Service has been remarkable, and much of that is due to the leadership shown by Shamit Saggar and others in ensuring that they deal with things robustly. My hon. Friend rightly points out that they must continue to deal with complaints about solicitors for the next three years. So it is very important that we manage properly the transition from the complaints services provided by the Law Society and the Bar, so that complaints continue to be dealt with and so that the improvement in dealing with them continues, too. I am very happy to put all that on the record.