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Access to NHS Services

May I say how pleased I am that the hon. Gentleman is the Liberal Democrat spokesman? We have history, the hon. Member for Norfolk South—[Interruption.] We have history, the hon. Member for North Norfolk (Norman Lamb) and I—although it does not extend to my remembering his constituency accurately. He is absolutely right: of course we will never be in a state of absolute perfection in the NHS. What I am setting out—and what I am using to counter the points made by the Opposition—is that we are making huge strides forwards. I will come later to some of the issues that we still need to address, but it is right to put the debate in the context of where we were in 1997 and where we are now.