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HMRC Data Loss

My 30 years' experience in public sector IT suggests that a prerequisite for secure, stable and successful systems is close end-user involvement at the specification, design, development, testing and implementation stages. In the light of two decades of substantial contracting-out of those processes to the private sector, does the Chancellor of the Exchequer expect that Kieran Poynter's final report might question the logic of that continuing process, and urge that the Government try to restore the knowledge and ability within their own ranks so that they can once again be an intelligent client and not be allowed to be sold some duff systems that are utterly insecure in operational practice?